2 /5 J M: Jan 2026 Clothes Mentor, Crest Hill. 2 stars/5 stars.
Wanted to love it, but was far under expectation.
+/- below
-1 star for clothes selection that is poor quality, not well screened and not currently trendy (so many items that are stained, torn, have rips, snags, runs, pilly fabric, deodorant smears, etc. most thrift stores have a better screening process)
-1 star for clothes prices being way too high for that poor quality mentioned above ($8 for a used Old Navy tee which you can buy brand new for the exact same price makes no sense!)
-1 star for unenthused, crabby staff. The middle aged woman working today was barking and pointing to customers to move to certain register stations and made people wait despite no one else being in the store... control freak behavior served with fake nice thanks after and zero actual warmth, genuine kindness. Off putting along with the majority of the clothes.
+1 star for the occasional great find that is clean, new or barely worn especially when its marked down on sale!
+1 star for most items generally being in actual size areas marked on racks. Makes the hunt less stressful when grouped accordingly, then you can focus on eyeballing your items for condition, which is an absolute necessity here.
Go to Goodwill down the road for better quality, less chancy merchandise and cheaper prices! Its the same effort checking over items for damage, wear & tear.