2 /5 lauralea suess: Buyers beware! No return policy!!
I just purchased 4 items, spending quite a bit of money ($196.00). Although I thought I liked the items, when I got back to Chicago and tried them on, I realized they did not flatter my figure. However, I was not able to return the items for credit, only for exchange. Being that I live in Chicago and am unlikely to visit Galena in the future, I was very disappointed in the policy. When I asked to speak with the manager, I was told that she was gone for two months. Ugh. Now I am stuck with items that I cant use. I will not return back. I was not told of this policy when I purchased the item. Usually, one is able to return items within a specific amount of time.
Buyers beware.