Lulus - Galena (IL)

5 /5 David Tucker: Definitely a must stop on your trip to Galena Illinois! Pricing is reasonable for the good quality merchandise that you buy. Very friendly staff i felt very comfortable here! Will definitely come back .

2 /5 lauralea suess: Buyers beware! No return policy!! I just purchased 4 items, spending quite a bit of money ($196.00). Although I thought I liked the items, when I got back to Chicago and tried them on, I realized they did not flatter my figure. However, I was not able to return the items for credit, only for exchange. Being that I live in Chicago and am unlikely to visit Galena in the future, I was very disappointed in the policy. When I asked to speak with the manager, I was told that she was gone for two months. Ugh. Now I am stuck with items that I cant use. I will not return back. I was not told of this policy when I purchased the item. Usually, one is able to return items within a specific amount of time. Buyers beware.

1 /5 Patti Snakenberg: Both associates were very rude. We have been ithere in the past, but thought they were just having a bad day. Not so, they are actually very unhappy about being there. It was not a good experience.

1 /5 Christine M: I dont know why the associates working Saturday felt the need to be so blatantly rude to my friends & to me. The first time, I thought nothing of it, it was a little busy... The second time, different associate, I blew it off as small store, not a lot of room... The final straw, one of my friends & I actually walked outside to "get out of the way" waiting for my other friends, & we had a third associate approach us outside in a very rude, completely uncalled for manner... I have never been treated like this & sadly wont be back.

1 /5 Marie Turano: Absolutely the worst service ever! Very rude associates. I would not recommend shopping at this store. Which is unfortunate because they do have cute stuff.