Top 14 Rated Jeweler in Rockford, IL (part 2)

Haley Mcguire I only buy all of my jewelry from Roger’s and hollands. They have been super helpful everytime that I have needed to buy jewelry they have helped me. Sue has helped me out the most and is a amazing store manager. it’s amazing that they give a discount to veteran and military it’s nice to find a store that supports its vet.

Rob I recently inherited some jewelry and I took some pieces in to have them looked at today... I received much more than I thought I would. These people are very friendly and very professional. Mitch is a class act and has a great personality and sense of humor.

Tretara Flowers Ive visited this establishment since I was a young adult.theybe always been honest and done business with integrity! Theyve always infact provided top dollar for my items and I am very pleased with my years of patronizing this establishment!

Lucas Micheal Best place to get jewelry good ,reasonable prices, things don’t take long to get made and come out best quality. Definitely recommend. Will be buying more things !!!

Andrea Centeno Ramírez Always the absolute best customer service and incredible selection! I came in with some ideas on a necklace and charm and with Michel’s help, I was able to go home with something that exceeded my expectations. Michel, thank you again for your patience, kindness and friendliness. I can’t recommend Soto’s enough. Go see Michel!!

Megaen Toth I recently had the opportunity to work with state street apparel, and I was impressed by their professionalism, transparency, and commitment to customer satisfaction. As a business specializing in buying gold, they offer a straightforward and efficient process for individuals looking to sell gold jewelry, coins, bullion, or scrap gold. From the initial consultation to the final transaction, Jamal was knowledgeable and courteous. He took the time to explain how gold is valued, what factors influence the offer price, and how his pricing is calculated based on real-time market rates. I appreciated his honesty—there was no pressure to sell, and all my questions were answered thoroughly. One of the standout features of the service was the free, no-obligation gold evaluation. The appraisal was done on-site, in front of me, using calibrated scales and testing equipment. This level of transparency helped build trust and made me feel confident in the fairness of the offer. Payment was made on the spot, with the option to receive cash, check, or bank transfer. The entire process was quick—completed within 30 minutes—and conducted in a secure setting. In terms of customer service, Jamal exceeded expectations. He made what could have been a stressful experience feel simple and even pleasant. Whether youre selling old jewelry, broken gold items, or investment-grade gold, I highly recommend this business for their integrity, competitive pricing, and exceptional service.

Cindy Vasquez To start, the people who work here are amazing and very helpful. There’s so much beautiful jewelry to choose from, including unique watches. I have bought a jewelry and watches for my husband, mom and myself included, and they are all great and beautiful quality. If you’re looking for something beautiful and special for yourself or a loved one, this is a great place to go!

George W. Prusia Drew is professional and does the repairs / work in a timely way. The prices are reasonable. I would highly recommend this business .

ROSITA TAN I’ve been going to Providence & Jeweler’s for long. This is the only place i go and trust my jeweleries for repairs, resizing and cleaning…. For watch battery change, surely i go to this place too.. Javier has always been very nice, accommodating person. I’ve never been disappointed with all the services i asked of them to do..

Scarlet Blues My family and I have had dealings with Zavius for years, so going to them for wedding rings was our choice. The sales rep was very nice and helpful, but there were issues with the entire process. The engagement ring was purchased and resized with no issues but when it came time to resell some old jewelry and purchase a wedding band problems came up. I took old jewelry in to receive credit for the new band and Louis took it all, did not offer me or give me paperwork or gold value of my trade in. I picked out a band that would have to be remade with a few extra diamonds added to the sides. He took money off the price of the band, said we’ll figure out your credit when it’s done and said we’ll call you in a few days. I left feeling unsure, and sort of taken advantage of. When my ring was done it was not what I asked for. When discussing the issue with Louis he was very dismissive and told me my rings “don’t need to match” told me I would get used to it, said something about modifying my engagement band, and sent me on my way. I was not happy, the diamonds were the wrong size and not at all what I wanted. So I came back in two different times to sort out the issue. Finally after some tense discussion I settled on something after he told me the original ring I picked out couldn’t be made. I said that’s a fair compromise, he said “it’s not a compromise, I still have to remake the ring” So the ring was sent to be made and needed to be done before the wedding in a week. I was very clear about the date it needed to be done and their paperwork had a special note stating when it needed to be done. The day it was supposed to be finished came and went and no ring. We had to leave town the next day for the wedding, so I called the store and they couldn’t find the order. When they found the ring it wasn’t done, and I had to have a family member pick it up later that day so we weren’t late for the wedding. When I received the ring it was wrong again and I had to return the ring to have two more diamonds added to the band. The diamonds also look like they are placed crooked in the band. When I took the ring to the store they said, it was very last minute so he just had to finish fast. The last and final time the ring was returned to me it seems that the two diamonds were hastily placed in the setting(they don’t line up smoothly) there are bumps on the band where it should be smooth and tool marks left in the side of the band and on the inside. I don’t even want to take the ring back to show them the imperfections because I don’t trust that they will repair or make another ring with care.

Wendy Schuldt Gruno’s Diamonds is our favorite place to shop for jewelry. We always know we are getting the best selections and the best quality as well! Raymond makes our visits so enjoyable. We trust him with our shopping experience, as he’s always so friendly, helpful, knowledgeable, and fun! And he’s willing to take as much time as we need. You feel like family with Raymond! Gruno’s Diamonds is the perfect place for jewelry lovers! We’ve been satisfied customers for over 15 years.

marisol amaya I always have an amazing experience here. Not only is the jewelry stunning, the jeweler themself is very professional. Very kind and helpful throughout the whole process, making sure I felt comfortable and informed on what i was buying. 10/10 would shop again Highly recommend!

randy diedrich We didnt know they rented formal wear here. They put our grandson in the perfect suit with a perfect fit. He is 67". We couldnt be happier with their amazing service, quality and fit!! What an amazing staff!! Thankyou so much!

Mari Chav We travel to Rockford for medical reasons and the last 2 times weve stopped to order custom made curtains, the sales people couldnt help us, the only person qualified was off that day or wouldnt be in until later. I wandered the store trying to find someone to help,I ended up in jewelry where a very huffy lady paged someone and in the end she didnt help us. How do you not train your people in all departments if you only have part time people working? You lost 600.00 for your store, were going to Iowa to see if the stores are any better,if not its no wonder youre closing a majority of your stores smh