2 /5 Vance Bollinger: I called numerous times to get signed up, and it wasnt until the fifth or sixth call, over a several day period, that someone finally picked up.
Then, when I finally show up for a class, no one was there to sign me up for a membership.
Its a relatively shoulder heavy program (due to the Olympic lifts), and at one point during one of the overhead pushing exercises, I experienced a minor right shoulder injury. The coach/owner coaching that day offered a couple basic PT-type exercises to help, which I thanked him for. But then, when I asked if he had any other advice to get better, he said, "I dont know, get healthier shoulders." I found this problematic, or lazy, at best. The membership was $110/month, and despite not being medical professionals, I guess I just hoped for more than that type of response to a frustrating moment.
Last, leaving the gym required a 30-day notice. I dont remember who exactly I had to contact for the cancellation, but I dont think I talked to an actual person, just an answering machine, so it just felt like my call might be getting ignored. I still left one.
If you try to cancel within less than thirty days of your next payment, they will still deduct it. This may be standard, but Id forgotten this. When I cancelled on 5/31/24, I still got billed one more time on 6/17/24. They offered to pro-rate with a 10-day punch card, which was nice in retrospect, but I was just done at that point.
Contracts are contracts, and its a business at the end of the day, it just seemed hard to join and difficult to cancel. The training emphasis seemed to be more on workout completion and volume rather than technique and strength/hypertrophy progression. Maybe others would disagree.
On the bright side, some of the coaches made some workouts fun. Thanks to Evan and Kirby and everyone who taught me.
