Financial Plus Credit Union - Ottawa (IL)

5 /5 Joanna Kalis: Very kind, always helpful and efficient. Also very up to date on scams and this bank has great security checks.

1 /5 Some One: My husband paid off auto loan early and over 3 months ago . He never received the title . He has called numerous times only to be told they didn’t mail it yet and are going to . Very poor customer service .

1 /5 Adam Gornowich: Signed up for an account. Name spelled incorrectly on card, later on find out card isn’t even registered to my account and is no good when I go to make a withdrawal. If you can’t get these basics right how can you trust a bank/credit union? Go in to cancel my account and not one apology about anything from anyone I talked to, but I will say they were very quick and efficient in getting my account canceled, so five stars if you want to leave them I guess.

1 /5 Nick Fuentes: Hate this place never had trouble with my other credit union Had a hard time getting a car loan for my first car. Had a hard time when I brought a cashiers check from my other credit union to move some of my savings. Where they wouldnt clear it for over 1 business week Slow in the drive through Loan officers usually have no idea what they are talking about. My other bank would be king if I didnt move 1.5hrs from it. Girlfriend requested a credit limit increase and it took them 9 business days to give us an answer then denied her but I had no problem getting one from my other credit union when our finances are both intertwined and almost exact same