Silvia V Chacon Agency Inc American Family Insurance - Waukegan Jessica Dozal: Silvia Chacon is amazing! She really took the time to help me understand my insurance options and made the whole process super easy. She’s friendly, honest, and clearly knows her stuff. I never felt rushed or confused—just really well taken care of. Whether it’s home, auto, or life insurance, Silvia is truly someone you can trust. You’re not just a policy number with her; she treats you like family. Highly recommend her to anyone looking for reliable, honest, and personalized insurance help!