Four Seasons Health Club - Bloomington (IL)

1 /5 Amy Targo: BE PREPARED TO NOT FEEL VALUED! I have been a member of the club since Jan 2020. When we first joined we were paying $70 a month for a family and now it is $105. So over the years I have spent at least 5k at the facility. I understand inflation and costs of services going up. Everything was good when we just went to the gym and worked out. Its when you have to deal with the staff. In August 2024 I was called by a member service rep and asked if I wanted to lock into a VIP membership for 12 months. I said yes. A month later I went to sign up for swim lessons for my youngest child. I was told I couldnt even join THE WAIT LIST. Previously my younger children took lessons thru the club. They now had a "partnership" with a separate company and members did not get priority since it was open to the public. Supposedly it is out of their control. Which I think is a horrible excuse seeing as four seasons signed the partnership agreement making the policy this way. So my rate has gone up and I am getting less services? I couldnt even take him to open swim in the evenings since lessons were taking the pool up every evening. I was frustrated and took him to lessons elsewhere where I had to spend more money. I couldnt cancel my 12 month VIP membership. During the year my husband is having some shoulder issues that he is not able to lift. I used the space from time to time, but am training for a big race and usually run outside. 9/10/2025 I called to cancel our membership and I was told that I could cancel but I would have to pay my 9/30/25 fee for the whole month of October. A year ago it was a 5 day cancellation policy and now its a 30 day. So I have to now pay $105 for October when I am trying to cancel on 9/10/2025. A manager called me back to restate the policy and overall I am frustrated and disgusted with this organization. We would have maybe rejoined and they offered to "freeze" my membership for 3 months. If and when we go back to a workout facility I will not be supporting this gym. Thanks for reading this review. This is more then the money, but the gym not treating your members like valued clients. This gym is a premium price and I dont feel like they cared one bit about us.

1 /5 deepan chakravarthy: Had a very bad experience with the. Day care lady in. FS2 today where she didn’t allow me to sit with my 8 month old baby in the lobby and kept on coming back at me like a pest even though the folks from the reception allowed me. I had to talk to the manager where she mentioned the same but going to bring it up in her CEO on having few chairs in the reception where we can sit with baby while my parter does the workout. Trying to follow the rules blindly without understanding the need of the customers is not a good management. If I someone is trying to take it inside where there are gym equipments, it makes total sense to stop them, but not to the lobby space, it doesn’t make any sense.

1 /5 R S: Over the years, I’ve belonged to 5 gyms in 4 cities, and Four Seasons II is the dirtiest I’ve ever seen. The men’s locker room seems to go weeks at a time without being cleaned, and the smell of mildew could knock you over. They’ve now installed a floor fan to address it (instead of improving the cleaning). The showers rarely have soap, and they’re often filled with flies and mildew. The toilets are frequently covered in urine and brown stains. It would be easy to go on. But I finally decided to stop changing at the gym because it’s so gross.

1 /5 Bret Bauer: Kinda screwed over all the OG’s that went to four seasons one. A lot of good people very friendly @ four seasons 1. Four seasons two is the complete opposite. A lot of people are stuck up. Gym is very nice but doesn’t make up for how the people treat you.way to crowded. I used to work out every day. I’m switching gyms because how people are and getting kicked out for doing squats with out shoes on. I will always be straight forward and honest when it comes to gyms.

5 /5 Michell Hong: I am not a member, but a neighbor. From dealing with the CEO of the 4 seasons II, I’m impressed and moved by how a company leader deals with a complaint. A tree fell on my fence. And the tree remover is hard to make their schedule due to the rain fall. But Mr Maier was open, friendly, great in keeping communication open. He does not need to be this nice. And I am not even a member. From this business unrelated event, I say this company got a wonderful leader. Don’t you agree that nowadays, a business leader with great characters are harder to come by? This company is trustworthy in my eyes.