Planet Fitness - Belvidere (IL)

3 /5 Carrie Zaragoza: Staff is professional and very nice. But I the tanning bed rooms they went from a stool w/ holes to now a metal chair w/ holes. The chair is slanted slightly and everything you set on it slides off the back. It is cold here and understandably so(gym and gets hot) but a cold metal chair(NOT sure if somebody but their naked butt on it) so now I have to scrub this down to, bad enough I have to scrub down tanning beds every time I go(times you can see scum/film) and needs to scrubbed down 2x.

5 /5 David Dutz: Nice, clean place. The only thing I wish they would have is some type of mounted bar in the locker rooms so patrons can store their lock on it when not in use instead of carrying it in and out of the gym. They could post a sign monthly to have all locks taken off for a day so any abandoned locks could be cut off so you dont get unused locks being stored on it. Definitely would be easier than bringing your lock in and out.

2 /5 John Matschke: Im a Black Card member whos been in gyms 20+ years without a single problem...until recently. Let me start by saying that I support Planets business model and Ive been very grateful to use my black card at locations all over the country, so please dont let this discourage you from joining other Planet Fitness locations. As some of the other reviews have mentioned, the staff but more specifically the management at this location seems to pick and choose customers to start a vendetta with. Ive been approached by management twice, several months apart, while stretching on the floor in the stretching area. I always grab two mats, find a corner and sit down to do a series of stretches. Apparently this is a major problem. I was approached by the manager, told Im not allowed to do my stretches without wearing closed toed shoes while Im literally sitting on mats on top of the floormat stretching. Are you supposed to do yoga with shoes on? No, you will hurt yourself. The manager then told me that customers had complained about my small gym bag I literally wedged into the corner next to me. I asked who complained then the manager changed her story and said "Well, it wasnt complaints they were just inquiring about your carrying your bag." I was then escorted out of the gym, but not before another patron paused his workout to talk to me and tell me to "Shake it off. Keep your chin up." I felt humiliated and made to be a problem by the same person in charge of solving them. I dont know who could have possibly complained because I was there 15 minutes and essentially hiding behind the halfwall in the corner alone. This was the second instance like this. Recently when I inquired about this with a different manager I was told in a snark manner that "Theres nothing we can do its corporate policy." Never have I felt so judged and discriminated against in any gym or Planet Fitness as I have at this Belvidere location on multiple occasions from multiple staff. The only reason this review is two stars instead of one is because most of the employees are nice...just not most of the ones in charge. I highly recommend making the trip to any of Rockfords multiple locations.

1 /5 *Arias* 3: First day ever going none of the workers warned of the need of an Id for guests. Been going for two weeks now and this morning a lady Named Andy ( who had an attitude for no reason) told us we needed to have Id for guest. Which was a surprise since it was the first time anyone had informed me. Even though it was a waste of time and money, we still kept it respectful towards her and politely exit the building. Now I receive this voice mail that I personally see as petty and unprofessional saying and I quote “ If you bring any underage guests again we will downgrade your black card membership to a regular one” Now I sit here and think, first of all nobody says something to me about the Id, and a second after I am getting told that my premium membership is at risk. I see this as highly unprofessional and if I am paying for the premium membership I should of been told the details rather than getting threatened to a downgrade.

4 /5 john butler: Its clean. Several cardio options. Machines generally open up fast. App business meter doesnt really correlate properly IMO.