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Zales - Joliet (IL)

Address: 🏡 Louis Joliet Mall, 3340 Mall Loop Dr Space 1060, Joliet, IL 60431

Phone : +1 (815) 439-1191

Weekly Open time

Place GG: https://www.google.com/maps/place/?q=place_id:ChIJB584agNgDogRMosYZs7W0YQ

Where is Zales 🏡?
Louis Joliet Mall, 3340 Mall Loop Dr Space 1060, Joliet, IL 60431
What is the phone number Zales 📱?
(815) 439-1191
What Clients Are Saying about Zales (on GG)

5 /5 Wild Cat: Very clean, bright and cheery facility. All the staff were pleasant and professional. The manager, Fran was obviously the driving force behind the positive vibe of the store. She was knowledgeable, helpful, patient when needed, fast acting when necessary and extremely customer service focused! I highly recommend THIS Zales and the exceptional team of jewelry experts led by Fran.

5 /5 jessica maty: I recently visited Zales and had such a wonderful experience! The staff was super friendly and helpful, making me feel welcome right away. Jamie, in particular, was amazing! What really stood out was the quality of their jewelry and how knowledgeable she was about their products. Jamie took the time to answer all my questions and helped me find the perfect piece. I highly recommend checking out Zales and asking for Jamie if youre looking for beautiful jewelry and excellent customer service!

5 /5 Gail Cerrone: I had an excellent experience shopping for my grandson’s chain. Fran the store manager helped me a few days ago and made a wish list. Today I was ready to purchase and she remembered me and gave me amazing customer service. Thank you Fran!!

5 /5 Kylie Jewell: I always have a great experience in this store. The staff is all very nice. Kley and Jamie helped me today and I walked out very happy with my new ring!!!

5 /5 Natalia Hrytsyshyn: The best jewelry and the best service. Our consultant Fran was amazing. We picked up the earrings in 5 minutes, ordered, and when we come to pick up- earrings were even better then on a picture. She told me that its a great choice and I will love it. And I love it so much ❤️ Thank you so much
Convenient Location
GG map: https://www.google.com/maps/place/?q=place_id:ChIJB584agNgDogRMosYZs7W0YQ

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Still Hungry Customs - Joliet

JB: I went in to get my grillz size taken , paid for the grillz and three weeks later they keep on telling me to come back the next week. Now when I call it goes straight to voicemail

Spencers Jewelry - Shorewood

Tanya Orndorff: I was looking for a jeweler close to home because my watches needed to get new betteries, and one needed a small repair. I also had some jewelery that I no longer wanted, and thought I would bring it in with me when I dropped off my watches to see if they were interested in them. Susan, the owner, was there and helped me right away. What she didnt know is that I had thought about selling my rings before, and other jewelers had looked at the wedding set. Spencers did make me a better offer, and I was happy to let them go and put that money to good use. I also cant wait to go back and shop around. I wear a lot of business casual attire, and sometimes a nice piece of jewelery makes you look a little more put together. They have jewelery in my budget, and some pretty little things that I cant wait to add to my birthday/anniversary/xmas lists! Also want to note they have a very friendly staff :) 5 stars, 6 flags, 2 thumbs up!

Paolucci & Co. - Joliet

matthew schreiner: Good selection and service. Went with my mother and sister to get something for a bracelet and found exactly what they needed.

Sterling & Knight Jewelry & Pawn - Joliet

Jacob De La Cruz: Janine has been a great help the past few times I’ve stepped in for a pawn loan. I really appreciate the courtesy and for making it easier to retrieve my items. I recommend stopping by to receive great customer service and affordable loans.

Perfectly Linked permanent jewelry - Lockport

Rebecca Hansen: My boyfriend and I had a wonderful experience! Kelly squeezed us in for two permanent bracelets even though we called the day of and on the same day as the opening day of her new location! She was lovely and knowledgeable on the permanent jewelry process. The store also had a variety of other items outside of permanent jewelry - we ended up purchasing quite a few things! We will definitely be back and recommend to people we know. Check it out!!

Kulas Jewelry & Loan - Joliet

Traegan Boness: The gentleman was incredibly friendly, knowledgeable, and didn’t push us into a sale at all. My fiancée and I got a fantastic deal on a set of rings. Can’t beat the prices here, we shopped around at other places and we came right back here afterwards. My dad got my mom’s ring here almost 20 years ago and I’m happy to say that those good things he said about this place still hold true today.

Richels Charms - Joliet

Pandora Jewelry - Joliet

Andrew Woodburn: ⸻ I purchased a Pandora tennis bracelet from the Joliet location in February as a gift, thinking I was buying a quality piece from a reputable brand. After only a few months of occasional wear, the clasp became noticeably loose. When I brought it back to the store to exchange or have it repaired, I expected some level of understanding and support. This was on august 27th. Both the manager and employee were extremely rude like it was out fault it was faulty. Instead, I was given the runaround. I was told it might simply be “normal wear and tear” and reminded that it’s “just regular jewelry” That comment in particular was incredibly dismissive and left me questioning why I had chosen Pandora in the first place. Thinking pandora was well better quality than Claire’s. To me, Pandora has always marketed itself as a step above fast-fashion jewelry—something with a reputation for quality and durability, not something on par with what you’d pick up at Claire’s. But I bet if I bought a similar item from them it wouldn’t have broken. So from now on I’ll only be buying “regular jewelry” from Claire’s then since I should expect pandora items to just be regular jewelry. The way this situation was handled not only undermined my confidence in the product itself but also in the customer service I thought I could count on. I truly expected more from a brand like Pandora. This experience has me second-guessing future purchases, and I think others deserve to know how issues like this are treated.

S & F Jewelry - Joliet

Ana Varsan: Bad experience at all, don’t recommend. If you don’t want to lose your money and destroy your real gold jewelry. I took my real 14k gold Bracelet and after 1 week it turns in black color where they add their own “real” gold to repair my bracelet. When I come back to their horrible store he told me that I don’t have to put in salt water like pools for example. Are serios ,real gold doesn’t turn in black in any types of water , I’m wearing this Bracelet for 10 years and never turns in black now after 1 week , black - only fake gold but I paid for real 14 k gold.

Gold Buyers of Joliet - Joliet

Mark Cornstubble: Friendly and helpful staff but prices are low but they educated me on how the process works I left having a better understanding