Freddys Frozen Custard & Steakburgers - Mattoon (IL)

3 /5 guido zakaroff: You know the food tast good but just a bunch of kids making the food. Staff making the food were playing around top much. The fries dumped on my plate ran greas all over the hamburgers were just as greasy. Why do they squish the hamburger flat? I feel the food was good but the staff and kid running need to have adult supervision and be more professional. The slop they put on my plate was just wrong. 2 of the employees did nothing but tell silly jokes the entire time.

5 /5 Christopher Oland: Stopped in on an overnight stay, highly recommend, staff was good and food was extremely tasty, why go to other fast food places when this is about the same price and way better. Will stop again if we come back though in future.

4 /5 Andrea Reed: The food is pretty good. My daughter loves the crispy chicken sandwich and chocolate shakes. Ive tried the veggie burger and it was alright. Its good in a pinch, but more dairy free topping options would make it great. Vegan cheese and mayo would be phenomenal. The fries, tots, and onion rings are good too. We usually pick up in drive thru and the staff is nice enough, but we typically can tell customer service isnt their favorite thing. It is what it is though...fast food with mostly younger, inexperienced employees and a lot of us have been there before.

5 /5 Donna W: I forgot to take a picture, but I had to give a shout out ( if that is still a thing to say that). In the area for a few days and stopped late in the evening for a burger and tots. I waited about five minutes in the drive up but so worth it! The food was fresh, hot and so good! The young man who took my order was cute and funny, I got a kick out of him. It was so good. I went back the next day for lunch. Again, the service was great. I had to wait a few minutes but so worth it. I guess that is a lesson for fast food joints and I did not know this about Freddy’s, you might have to wait a couple minutes to get your food, but it seems like it’s because they are making it as you order it not sitting around under lights. The only issue had nothing to do with the people running it. It has to do with the building designer. It happened to be raining the first evening I went. When my window was down to grab my drink then my order, the rain was dumping right into my car off the edge of the canopy.

5 /5 Michael Kline: I got their Grilled Cheese Steakburger combo and the Oreo Double Trouble Shake. Pretty good. I didnt realize that there are two different places to pick up your food, one for the regular food and one for dessert, but now I know.