Kylah Blackburn This might be a little lengthy, but I promise its worth reading if you havent made up your mind on where to bring your car.
I dont have enough positive things to say about my experience with this garage. Theyve worked on my vehicle twice in a period of less than 30 days, and the customer service was BEYOND anything I couldve hoped for.
My father was the family mechanic for a very long time before he passed away in 2023. As I was leaving his funeral, a deer completely totaled the front end of my Acura, and I scrambled to find a car after that, because I needed to get to my college graduation down in TN. Fast forward almost 2 years later (itll be 2 years this December) Ive had NOTHING but problems with my replacement 2013 Cadillac. Ive put more into maintenance and overhaul on this car than I spent on the down payment for it.
The first time I brought my car to Zach, he treated me very kindly and had the patience of a saint while explaining everything that they could see was wrong with my car. After the estimate, they honored a military discount to help me out and I couldnt have asked for better service.
Then two weeks later, my car died, and I panicked.
Bob took the time to listen to me, Zach gave him insight to the work they had just done for me, and the mechanic (bill) even offered to take me home so that I didnt have to walk home in the heat.
After helping me out in the best way possible, my car is back to running (better than it did before!!) and I can truly say that these guys have me as a customer for the rest of the time that I live here in Illinois.
Thank you all so much!
5 /5
jerome pankey My engine cooling tan. Quit working. I got the truck to Butitta, Auto.
Bob an the greatest staff. Got it figured out.
Got parts. An fixed my truck.
Dodge 2018, Ram.
Then they confirmed my truck warranty.
I had to pay my deductible.Warranty paid the Balance of. The Bii. Got me back on the road to go home. North Carolina.
5 /5