Auffenberg Body Shop - Belleville (IL)

5 /5 Savanah Bearden: Jen and Chad were amazing! I highly recommend going to the Auffenberg Body Shop! They were so sweet during the whole process and Jen called me on updates on my car because she knew how much I was stressing about the situation. Saying that they made my car look exactly how I wanted it to is an understatement! They made my car look brand new again and I couldn’t thank them enough! The first three pictures are the before pictures and the last two are what they look like now! I’m beyond satisfied with the results. Thank you Jen and Chad!

1 /5 Mike Manus: I hate to get on any social media and post a bad review but this I felt necessary. They have had my car for 25 days and I have yet to receive a call back. I’ve called multiple times asking for an eta or any updates. I am very understanding with the cyber attacks and short staffed but there is no excuses for lack of communication. I’m now 4 days overdue on my rental car and was hung up on when I asked for an eta and promised “I’ll have someone call you.”

5 /5 Madlad Corndog: Had a great experience working with Cory and crew. If you have had bad luck at the auffenberg dealerships DO NOT let that stop you from using the body shop services. The crew was knowledgeable, friendly and a pleasure to work with. When most people have to have their car in a bodyshop it usually is not a great thing. The knowledge of this crew will take your worries, put them at ease and help you through the whole process. They can offer great incite of what to expect from insurance. It was my first time dealing with insurance and Cory made sure I took the right steps for the best results. He was patient and understanding and took time to explain things about insurance that I did not understand. Thank you.

5 /5 sami foreman: I had the most incredible experience with Cory and the Auffenberg body shop team! Three weeks after getting our brand new 2025 Kia K5 it was hit by a deer. Instantly we ran into a whirlwind of issues with Kia. They had parts mislabeled in the system and other parts were on back order… indefinitely… with no updates being provided from Kia to the body shop. Cory went above and beyond, over 30 days with no answers from Kia, Cory went out of his way doing research on the missing parts. He found two on e-bay and solved the mislabeled part issue bringing our nightmare to a close. If it was not for Cory and the Auffenberg body shop team, who knows how long our brand new car would have been sitting unable to be used! I truly cannot thank them enough for their incredible customer service and hard work! Thank you!

5 /5 Kevin Endrijaitis: They did 2 jobs for us in the past year. Each turned out great!