1 /5 cowch87: I would strongly advise against bringing your business here. I had two negative experiences.
In the first instance, my car was left unlocked in there possession and later broken into ans thefted in excess of $300 money and clothes, I brought my Hummer in for diagnosis. The technician called me to say it was ready for pickup, and I informed them that I couldnt pick it up immediately due to a lack of an additional driver. They assured me it was fine as long as I arrived before closing. I arrived explained again that i have to leave the vehicle the tech said its fine you have your keys paperwork and change you are good to go. When I returned, I found my vehicle unlocked, with items missing, including change, money, and clothes. I reported this to the staff, but their response was dismissive. The owner suggested filing a police report and dealing with insurance, but I shortly after giving tbat options, I was met with hostility and when I asked for a refund or resolution no attemptwas made to rectify the situation, I was only asked to leave and tbat they never wanna do business with me again. The situation escalated to the point where I had to involve the police to document the incident.
In a separate incident, I took my mom’s car there, and they misdiagnosed the issue. Despite requesting a refund, this has not been resolved either.
Overall, my experiences have been frustrating and unsatisfactory, with poor customer service and unresolved issues.
