Bob & Rons Repair Services & 24 Hr Heavy Duty Towing - Decatur (IL)

5 /5 Natalie Gillis: Straightforward, helpful & friendly - something you rarely get with tow truck/roadside companies. As a Fleet Manager, Im adding them to my list of shops to use when were in the area. Our truck blew a tire about an hour from them. After a bad customer service phone call with Road Ready, who was the closest, & few other shops who didnt have trucks available at the time, I found Bob & Rons. They were over an hour away from our truck but Dillon, who answered & eagerly ran the call, was great to work with. Honest & upfront with the ETA & price. They didnt act like it was a burden like so many other roadside companies do. Highly recommend!

5 /5 David Davis: I would highly recommend this place. Ron was very straight forward and very helpful. Good work isn’t cheep and cheep work isn’t good. A few months ago Replaced one of my drive housings after a bearing failed and trashed the housing. Was told it would be a few days to complete so rented a car and went home. Even being 7 hours away they still kept me updated.

5 /5 Hal Barrett: Awsome shop good friendly people and good prices thanks for getting me back on the road quickly

5 /5 Lisa Drake: We were on our way from to Wisconsin when our transmission in our RV with a 350 Ford transmission stuck in first gear. We stopped at 2 Ford garages and they wouldnt even come outside to look at it and called several garages that said it would be 2-3 weeks before they could look at it. We called Bob and Rons and spoke with Ron. He LISTENED carefully when we told him what had happened. He told us to shut off the engine and wait a minute and start it up again and go down the highway to see if it would shift gears. He assured us if something went wrong he would come and get us. So we did as he said and..IT WORKED!! We are so grateful to Ron for caring enough to give us his time and making sure we were okay. We went on our way to Wisconsin and west to California and back to Georgia safe and sound! Thank you Ron!!

5 /5 Timbo: Transmission issues while backing up to a loading dock, Ron came out and fixed me up..good, knowledgeable, honest man and highly recommended.. Thank You Ron!