1 /5 Jennifer Miller: In May of 2022 I was hit by a semi while traveling, i am from Texas traveling to Indiana. I was taken here. They x-rayed my chest and shoulder and said I was fine. I just had whiplash. Incorrect. I had a torn shoulder muscle that was left undiagnosed until i saw my lawyers doc two months later. While at the hospital, I did not see a nurse at all until I went to their counter and interrupted their talk of some sports thing to see where the alcohol wipes were to clean up my scrapes and cuts myself since they were not interested in helping me. This is not why I am giving them a 1 star. I know nurses are busy and the accident was not that bad, but still what the hell. Last year my lawyer sent the payment to the hopsital after rhe settlement. It was an over payment so I am due a refund. The hospital failed to post the payment to the account. I have sent them the documentation on this payment multipul times. They sent me to collections AFTER the payment was supposed to be posted and after i called them 3 tomes to ensure the payment was recieved. I even have a copy of the posted check that was sent to them. I fixed things with the collection agency with in an hour of them contacting me using the same documentation i sent the hospital. Every time I call the billing department to find out an update, I am given the run around. Told to call back in 10 days or some one will call me back and then they dont. It has been a year now of fighting with the hospital billing to get this done. And still today, nothing. No payment posted to my account and another fake promise to call me back. My advise, stay on top of your payments. If you are in an accident like me, ask your lawyer to send you a copy of the posted check for your hospital bill payments so you have documentation when they pull a stunt like this.
Update: refund request was posted in Feb 2025. The refund still has not been issued. Another fake promise of a call back in 6 days. This is a joke of a billing department. Negative stars if I could.
