Dr. Jennifer E. Mihalopulos - Carbondale (IL)

1 /5 Titania Mason: If I could leave no stars I would. Worst dental experience ever. I am unsure of how clean and sanitary the office is as the staff have their dogs present they even let dogs roam through the dental rooms - during my visit while getting a cleaning a huge dog kept climbing on me. The dentist is super quick - too quick which resulted in poor work. I have had repair on a chip tooth done in the early 2000s I went to Jennifer and not only did she replace my repair but she did a poor job with the replacement - my replacement is out of place and immediately after she got done you could feel the roughness behind the tooth as my tooth was not filed correctly. My teeth are in the worst possible shape and I have always had a pretty smile until going to Jennifer’s office - last visit was 2023. I was confirmed that something is fishy with this office after I called requesting my medical records and was told that they can only send my records to another provider that I couldn’t have access to my own records.

5 /5 Gabriel Danny Devito Marbles: Obsessed with Dr Jenny and the other gals working here! Such clean and friendly environment and the emotional support dogs really reduced my anxiety around the dentist. Can’t recommend this place enough!

1 /5 Courtney Rose: We were recommended Dr. Jennifer E. Mihalopulos office as an LGBTQIA+-friendly practice, but unfortunately, our experience was disappointing and hurtful. When my trans spouse shared his pronouns (he/him) with a staff member, she responded with, “I use what I use,” then backtracked after he suggested she could at least put a note in his file. Even then, she dismissed it by saying they have a lot of patients and it might be hard to keep track. When I brought up how inappropriate and disrespectful that felt, she became defensive and told me that she has a trans child and the office has a trans employee—yet she continued to misgender my spouse throughout the conversation. While we understand that one person doesn’t represent the entire office, the way this was handled left us feeling unseen and disrespected. For a practice that presents itself as inclusive, this experience fell far short. True inclusivity isnt just about who works there—its about how people are treated. If youre trans, nonbinary, or care about affirming, respectful healthcare, I would not recommend this dentist.

5 /5 Sarah Clover: Dr. Jenny and her staff are AMAZING!! I have a lot of anxiety, especially with dental work and having emotional support dogs there is the greatest thing that I could ever ask for. They are friendly and professional and everything is so clean and tidy! I had been experiencing swollen gums and my old dentist told me I was brushing improperly, turns out I had decay and they hadn’t x-rayed me in multiple years to have known that! Dr. Jenny took care of the problem in the most gentle and kind manor and I’ve had no issues with that area since!! Would highly recommend

5 /5 Aline Johnson: Had a wonderful experience at Dr. Jenny’s office! Friendly staff and adorable dogs. Great dental care!