Megan McCullough: This was my first time coming to Sauk Valley Dental. We just transferred our care here. I brought both my kids in (4 and 2 years old). All the staff were so friendly and accommodating for them. They made it a fun experience for them while being able to do an entire cleaning! The doctor was very nice and personable as well. I am glad we are going to start coming here. I would highly recommend!
Jen Peterson: Went in to have my teeth cleaned. The cleaning went well, 4 cavities were found. Went to two different appointments to have fillings. After the first visit I had pain, told them about the pain at second visit. Bite also seemed off after second visit, still having pain pain had gotten worse. Dentist was on vacation the referred me to affiliate in sterling. Went to sterling they tried to adjust the bite during this visit without numbing pain was unbelievable, they found air pocket in one of the new fillings. Went back to Dixon to have air pocket fixed. Tooth was repaired still having large amounts of pain. Every few weeks the pain would increase. I called the office they told me to take even more Advil and Tylenol gave me a referral to a root canal dentist, not in network. Called one in net work explained what was happening they said they couldnt help it was a jaw issue. In short my Jaw was dislocated during procedures. I found a new dentist asked all my x-rays be sent over, they did not send all of them only for that one tooth . The new dentist found a cavity under the new filling meaning it had not been done properly. Also is saying the tooth that had been redone because of air bubble needs replace also due to it was done poorly and is washing out. But it had not even been 6 months cant be washing out. Also have had crazy out of pocket almost 1000.00 to cover devices to correct jaw issue caused by appointments last fall. The fix for the tooth is almost 400.00. It is Jun now and I have had pain since last September and now need to have expensive work done to correct what was ruined.
Marissa Mickley: I am completely disgusted with this hospital the name change literally does you guys know justice!!!! I already had a Deal with unprofessionalism when my dad was just in the hospital about two months ago and Iâve already called and reported that!!!!
It is 10:09 PM 4-8-2025 First and foremost, working in your guysâs profession, those nurses need to wake up. Call to know what their job really is.!!!! My four-year-old is in your emergency room with my mother and two other children right now I should Have my mother and the two other kids telling me that the nurse was gagging my daughter by shoving the thermometer down my four-year-oldâs throat and annoyed because my daughter was crying!!!!! You know itâs sad that I canât even come to the closest hospital to get my family help!!!! Because all the staff that I run into in the emergency area, clearly donât know how to do their job correctly. Donât know what hospitality means and clearly donât understand that nurses are supposed to make us feel safe and take care of us. Yeah, the job is not always fun But no patient should feel like a burden in that hospital!!!! I will be calling and reporting this tomorrow to somebody higher since the staff that I talk to was so rude and Maddie that I spoke to in the emergency area since she refused to send me to registration before my mother got there and I had to go getting past other phone calls in order for somebody finally to send me to the registration and instead of telling me and I donât know answer⊠The treatment that my daughter received before the second nurse went in the room was definitely unacceptable. When my mother slapped the nurseâs hand from my daughterâs face. I shouldâve had my mother call the police.!!!
