Illinois Valley Oral Surgeons - peru - Peru (IL)

1 /5 Allie: I visited IVOMS as a returning patient for implant placement in my two lateral incisors on the top in May 2017. Dr. James Vaiana placed both implants and things seemed fine for awhile, before I realized one had failed in early 2018. I had to get a third opinion before I was made aware of the fact the implant had been placed directly against my front tooth, causing substantial bone loss that risked me losing the rest of my front teeth at 22 years old. I went under for maybe 6 more surgeries, one of which he changed the procedure to a rare one without my consent while under sedation. He performed ramus grafting, in which he cut a chunk of my lower jaw out and drilled it into the front of my face. Upon review a year or so later, the bone was never actually attached to my skull and was openly visible and floating at the front of my gums, as seen in the photo attached. I had to undergo extensive and intense reconstructive surgery of my gums by a top oral surgeon elsewhere who was able to correct this horrendous job. In October 2024, I realized that the other implant was showing official signs of failure, and contacted the dentist who got me out of the malpractice mess last time, and he was able to confirm that the same thing was happening again. This implant was placed at the very front of my gums, almost missing my upper jaw entirely (as seen in the photo attached). The fact that you didnt see metal protruding out of my face was absolutely incredible. This resulted in me having emergency reconstructive surgery AGAIN, and the entire process has cost me over $30,000 to correct. Dr. James Vaiana not only broke my trust in the greatest way, but he stole my smile, my confidence, and my ability to even eat. I truly believed for a period of time that he had my best interest in mind, but I learned too late that he did every single surgery negligently. I would not with this pain, trauma, and financial destruction on anyone. Dr. James Vaiana does not deserve to be licensed, and I pray that no one else goes through what I did. I wouldnt wish this on my worst enemy. He absolutely destroyed me in every way possible over the last 8 years and even into my future, and I will NEVER recommend people going here as a former dental professional and as a former resident of the IV.

1 /5 Lisa D: Upon arrival, payment in full was required BEFORE procedure. I was not allowed to accompany minor patient for procedure. During procedure Novocain was administered and was painful. Patient was crying and assistants were laughing. Patient stated there was still pain and Dr. continued. Patient was upset and not prepared over bloodied gauze and assistants were laughing again. NO follow up call even though the minor patient left in pain and in tears. Dr. Vaiana and staff showed no empathy for the patient.

5 /5 Selena Olson: Everyone in this office was super friendly and amazing to deal with. I went in to get my wisdom teeth removed and the nurse and assistant were caring and didn’t get upset when I was having issues with my IV. I was nervous but everyone reassured me I was in good hands. Everything went well and the office even called a few hours after my surgery to check in on me. Amazing service. Worth the wait!

1 /5 Charles Ball Jr.: They would not let me leave and tried blocking me into the office because I forgot something in my car and told me if I go to grab something that I needed that they would never let me come back. They told me that they have had over 100,000 people in the last month leave without letting them know even though I was 20 minutes early to my appointment. If they wouldn’t let me go to my car to grab something and try and physically stop me then they should have Informed me and second of all not try to physically touch me