1 /5 Taylor Killian: Ive had other minor issues here but nothing like this!
On my birthday I went to this “salon” with a plan and back up plans.( I have back up plans to AVOID things like this but some people are just…. Yeah)
She lied and refused me looking at another color book, it was only after her and her coworker was standing in front of me pointing and talking about me that she then got up and came back with two books which she threw at me without saying anything (after she said, she only has one book in the store). I was getting acrylics and after the color was on it was lighter than I was expecting. She said it was because it’s for dip nails not acrylic, which she didn’t tell me and she got upset that I didn’t like the color after she left out information. Also, I’m confused on why she was having me look at colors she knew 1. I Wasn’t going to like. And 2 is not for my nails.
Plans were not working, I was trying to come up with a new design and color pattern last minute to ACCOMMODATE to them! I don’t know if she didn’t want to do all of the work like if she just wanted a simple color, maybe the girl felt embarrassed that she couldn’t do anything I wanted, but that is still no excuse for how she treated me. She insulted me and told me I was wasting her time. She told me I was being extremely difficult because I didn’t know what I wanted when I came in (I was ready the store was not.) She sat there and tore me down while I cried(I am not one to cry in public, I try very hard not to get emotional and to just breathe so for me to sit here, snotty nose, make up running down my face, shaking, crying it was BAD!), after I told her she was making me uncomfortable and that I wanted to leave she got more mad! When I went to leave, she attempted to charge me a full set, the audacity and frustration made me cry more, I told her I’m not paying for a full service I did not receive, she said she would make my total $10. That did not happen. They refused to fix it. I’m still in awe of this woman’s “professional” behavior. Hopefully the BBB can get them sorted out, if not GOOD BYE!!!
