Kaylee Armfield i’ve been to many of the nail salons in the area & taj nail bar is by far the best one! summer does an outstanding job! my nails looked fresh for three whole weeks (first picture) loved it so much, i came back and the same thing (second photo) plus a pedicure. highly recommend taj! i am so pleased with everything!
5 /5
Donna Ann Please see the review I wrote under Nail Spa Swansea Illinois for complete experience details. I will not be going back to this place. For my 4 year old granddaughter‘s very first manicure it was terrible: her manicurist looked angry the whole time, did not make eye contact with my granddaughter, did not say one word to her, did not give her one smile. And I walked out with smeared thumbs because they didn’t even have quick drying spray or a place you could sit to dry your nails not to mention I had to ask for a fan to dry my granddaughters nails and when I went to get the fan to dry my nails since they didn’t even offer me a fan, (I smeared my thumbs) They didn’t even say goodbye or say thank you to either of us: My thumbs were smeared the day before our Families Thanksgiving. Our experience was a horrible one from the time we walked in till the moment we walked out. My only regret is that we did not turn right around and walk out. My second regret is they got paid for such a terrible experience: You can be sure I will be taking my granddaughter for her very first GOOD manicure experience in the near future.
1-18-25 UPDATE
The granddaughter I speak about in my review above two years ago still feels the same regarding going to this nail salon at 6 yrs old. Just look at her in the pic I posted and look at the technicians face. For my granddaughter‘s first experience, she did not get one smile nor eye contact and No conversation: and even if the women couldn’t speak English the least she should’ve done for a four year-old girls first experience was smile at her. I see I’m not the only one giving this place bad reviews either. Someone I personally know went there today and saw my review while writing her own review about her terrible experience today and told me about it. I can’t believe she gave a tip either because they made her cuticle bleed on two of her nails, not to mention how the tech couldn’t even get the colors that she requested correct no matter how many times she told him what colors she wanted: He still got it wrong. She said she just accepted the colors he put on her nails because he just wasn’t understanding. I stand by what I said no matter what a nosey customer’s opinion was of me that day. She obviously has never experienced what my four-year-old granddaughter and myself had to experience going to this place. Had I seen this comment two years ago, believe me I would have responded then. Talk about bias. Everyone is entitled to their opinion. If this place is where this person wants to get her nails serviced have at it. I’ll never go back. And now neither is my friend. Had I known this was the place she was going to get her nails done before her vacation trip I would have encouraged her to go somewhere else. Save yourself a headache and find another place.
1 /5
Rachel Stegman Soo.. I’ve been here before, but it was a few years ago. I decided to try it again after going to Ocean Nail Spa in O’Fallon IL in December.. and the experience wasn’t that good for me. I was going to give a 3 star, but I’ll explain why I gave a 1.
The young man who did my pedicure and manicure, didn’t provide what I had asked for. First, I had requested and showed him the metallic silver I wanted for my toes and the color that is actually on my toes, for my fingers. I’m not sure if there was a language barrier but he just wasn’t understanding my request (even after I had showed him my colors), and when I had corrected him, he said “yes, silver on toes and white on nails” so I felt comfortable, until he started putting the color on my toes and I noticed it wasn’t silver! So I told him that wasn’t the color, so instead of showing me the colors again to make sure it was the correct color this time, he just went ahead and asked the lady coworker what color was the color I wound up with. He showed me and it looked silver enough, but I knew it wasn’t the correct color because this isn’t metallic silver. I was on a time schedule due to my kids being watched by my mom.. so I went with it. Cool.. next, it was time for my manicure. I was adjusting my seat and the right sandal broke. I left it alone so I wouldn’t mess my toes up. So he starts on my nails with cutting and filing them and removing the previous gel, except he missed getting some and it’s still on my thumb (in the picture).. and then starts on the color! This guy uses the white that is used for french tips!!! I immediately stopped him and told him this isn’t the color I had asked for. He said “you said white..” I said “let me show you, again!!” So he got the color book and I told him “this” was the color silver I wanted for my toes and the color he put on my toes, I wanted for my nails.. but because he had already used that color, I went with another one which isn’t my favorite. He even cut my finger cuticles to where they have little red spots from my skin being pulled off. But the icing on the cake (for the 1 star) was that when we were done, I told him about my sandal breaking and asked for another one. Instead of providing me with an another sandal, he decided to start touching my toes and told me that my toes were dry and that it’s fine for me to put my socks back on. I was questioning that as I have gotten my toes done many times, and it usually takes a lot longer for them to dry, but I went with it and put my socks on seeing he was touching them. The picture of my toe are the results of my socks coming off, and it really messed my nail polish up. Even some of the cotton is stuck to the nail polish!!! And mind you, I felt obligated (even though I shouldn’t have) to pay a 15% tip.. so I spent about 90 bucks on all of this. I feel I should get my toenails and fingernails redone at no charge, as I am going on vacation on Monday and it’s very urgent to get my toes at least looking not so clumpy. I’m very disappointed in this experience. This has been by far the worst one yet. And I hardly have bad experiences at nail salons.
1 /5