1 /5 Rachel Stegman: Soo.. Iâve been here before, but it was a few years ago. I decided to try it again after going to Ocean Nail Spa in OâFallon IL in December.. and the experience wasnât that good for me. I was going to give a 3 star, but Iâll explain why I gave a 1.
The young man who did my pedicure and manicure, didnât provide what I had asked for. First, I had requested and showed him the metallic silver I wanted for my toes and the color that is actually on my toes, for my fingers. Iâm not sure if there was a language barrier but he just wasnât understanding my request (even after I had showed him my colors), and when I had corrected him, he said âyes, silver on toes and white on nailsâ so I felt comfortable, until he started putting the color on my toes and I noticed it wasnât silver! So I told him that wasnât the color, so instead of showing me the colors again to make sure it was the correct color this time, he just went ahead and asked the lady coworker what color was the color I wound up with. He showed me and it looked silver enough, but I knew it wasnât the correct color because this isnât metallic silver. I was on a time schedule due to my kids being watched by my mom.. so I went with it. Cool.. next, it was time for my manicure. I was adjusting my seat and the right sandal broke. I left it alone so I wouldnât mess my toes up. So he starts on my nails with cutting and filing them and removing the previous gel, except he missed getting some and itâs still on my thumb (in the picture).. and then starts on the color! This guy uses the white that is used for french tips!!! I immediately stopped him and told him this isnât the color I had asked for. He said âyou said white..â I said âlet me show you, again!!â So he got the color book and I told him âthisâ was the color silver I wanted for my toes and the color he put on my toes, I wanted for my nails.. but because he had already used that color, I went with another one which isnât my favorite. He even cut my finger cuticles to where they have little red spots from my skin being pulled off. But the icing on the cake (for the 1 star) was that when we were done, I told him about my sandal breaking and asked for another one. Instead of providing me with an another sandal, he decided to start touching my toes and told me that my toes were dry and that itâs fine for me to put my socks back on. I was questioning that as I have gotten my toes done many times, and it usually takes a lot longer for them to dry, but I went with it and put my socks on seeing he was touching them. The picture of my toe are the results of my socks coming off, and it really messed my nail polish up. Even some of the cotton is stuck to the nail polish!!! And mind you, I felt obligated (even though I shouldnât have) to pay a 15% tip.. so I spent about 90 bucks on all of this. I feel I should get my toenails and fingernails redone at no charge, as I am going on vacation on Monday and itâs very urgent to get my toes at least looking not so clumpy. Iâm very disappointed in this experience. This has been by far the worst one yet. And I hardly have bad experiences at nail salons.