Rubys Nails Spa - Fairview Heights (IL)

1 /5 Pam Casey: Stop to get a pedicure!!! Awful I purchased a $50 one to get the wax stones and hot towels. I could not get the lady to cut my toenails because she said they were too short which they wasn’t. She did not try to get my ingrown out. She brought some cold rocks over there and it’s 37° here Then she brought cold towels over and put on me. They were cold as heck. I was trying to tell the lady and they didn’t act like they cared they went and got some more rocks and put hot water in a bowl and try to get them hot. It didn’t do anything then she brought some cold towels After that. I asked her if she minded putting my sandals on before she painted they did not turn the heater thing on that you put your feet under it was cold as ice. Normally, they use a dryer. She said well I can put some more towels on you. I said they’re cold. I asked the lady that was doing my feet. That barely gave me a massage. She said I said is your machine broke and she said yeah that’s why they didn’t heat up. she didn’t even offer me a discount. I was in there to get my nails filled and a wax on top of my pedicure Still had to pay the $50. No respect I wouldn’t wish that on anyone I don’t think the younger girl knew what she was doing. Worst !!!! I travel all over the United States for work. This is the worst. I don’t think I’ve ever had a bad one I live in Texas. They take care of you.

4 /5 Makenzie Redou: Really good pedicure but the way he did my acrylics it is not evenly coated polish. But other than that The service was amazing

3 /5 Abigail Staggs: Nice shop, but they charged me 15 for just an eyebrow wax. All the other nail shops Ive been too, its only like 8 to 10. Plus if you use credit they charge a 4 percent fee. The lady did do a good job though.

1 /5 Tia Mitchell: I came here to get a manicure (dip powder) and a pedicure. My pedicure was fine, but my manicure was horrible. First , the guy didn’t speak, and when I spoke, he acted as if he didn’t want to speak. He came off as rude and I should’ve left, but I didn’t. Then, the manicure he did was horrible. I have polish still on the sides of my fingers and around them. I won’t be returning here again. He was the heavy set guy.

5 /5 Mariah Amsden: Customer service was amazing and I left extremely happy with how my nails looked! 10/10 experience