1 /5 Sarah Shaffer: Three employees were sitting outside in the mall lobby waiting on walk in customers. I informed a gentleman what services I wanted (remove the artificial nails & basic manicure with polish). The nail tech was manhandling my hands, he used an artificial nail to pop off my nails, not soak them off and he used rotary filing to smooth my nails which were sensitive. No septic instruments used, no intermission for me to wash my hands prior to placing the polish. He rushed me to the drying table only to return to place the clear, quick dry polish and then I placed my hands under the counter for drying only to burn my hand when removing it. To top it off, there is postings on paper stating there will be a 3.7% added charge if use credit card. My service cost was $25 I gave cash because I felt it was highway robbery for the shabby, non-sterile, pop-off job. Never again. I could have saved money popping my own nails off and using my own tools with less risk of contamination. Dont bother.