1 /5 Maria Renita: I had an absolutely terrible experience at this salon. From the moment I walked in, I felt uncomfortable. Both nail technicians, Mariana and Aliona, spent the entire time gossiping about their clients, which was incredibly unprofessional and unsettling.
To make matters worse, Mariana hurt my nails three times during the process. She was careless and didn’t even bother to apologize. On top of that, as I was leaving the room, I overheard her exclaiming to Aliona that I had a “bitchy face.” I couldn’t believe what I was hearing. It was rude, disrespectful, and completely unacceptable behavior for a professional setting.
To make things even more frustrating, they don’t allow clients the option to leave a review on the Fresha app, which makes me wonder how many other bad experiences are being hidden.
I came to this salon hoping for a relaxing, enjoyable experience, but instead, I left feeling insulted, hurt, and unwelcome.