2 /5 Luisa Hernandez: I came in to get my hair dyed red. On her website, I couldnt really find what I was looking for and clicked on hair color, which was $100. I have had my hair dyed previously by another professional and still had the bleach in. I went in and the service I was looking for was about $200. I understand hair is expensive, but just a warning to those looking to go in for dye. The service wasnt terrible. There was a new girl and I really like her and she was nice! She started to do my hair and was super chill. Nelly was also nice but just made some unusual comments about my face ("we need pictures but also need makeup" "your face is greasy enough for the dye to not stick") which I just took as nellys "quirk". My hair was curled and it was another charge, got pictures taken, and went home. They were nice and gave me a shower cap since it was raining and I appreciated that.
The next day, I had a horrible headache and looked at my head and it was covered in blisters. I have psoriasis but I never had that kind of reaction before. I went straight to the doctors and was given medication and told that it was a chemical burn due to the hair dye or bleach being left in and not washed out properly. I went home, washed my hair, and the blisters were gone within a couple days. Unfortunately, it did leave a bald spot. I did send her a text explaining that I would go to the doctors and update her. After hearing this, I didnt want to deal with going back and the drama.
To top it off, I have had this all done a month ago. Ive had my hair dye last me 2-3 months without fading due to the products I use and my washing routine. I had already lost all of the color and Im so disappointed that I spent that amount for color that lasted just that bit. I explained to her my worries about the color fading before picture day (this past week) and she also explained that she could do a touch up. After my experience, I couldnt justify going back.
I was told she gives great haircuts and she has a very loyal customer service. Shes worked hard for her clientele and I have to give her respect for that. The new person there does eyebrows and shes super nice. The other woman there does nails and she did an amazing job on others while I was there. I hope that this honest review doesnt hold people back for going to these services. I just cant justify going back for my red hair experience.
