Keywords: on the go auto body il

On The Go Auto Body - Champaign (IL)

Address: šŸ” 2309 W Bloomington Rd Suite X, Champaign, IL 61822
Phone : +1 (217) 552-1097

Time Booking Available for On The Go Auto Body

Place GG: https://www.google.com/maps/place/?q=place_id:ChIJr7lVGfbbDIgRSfmP4xn5OOo
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Others Near Champaign,IL

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  • Napletons Auto Park of Urbana Service Center - Urbana
    Laura Slaboda: The last time I took my car there for an oil change, they forgot my car, forgot about me because the shuttle brought me home, when I called to find out about it, they had the shuttle come pick me up, gave me my car and insisted they were not going to charge me for inconvenience. Well, it’s a good thing because I don’t think they did the oil change Because there was no sticker in the window, no format like they normally put in your car And a few months later, The engine started knocking. Looked for my receipt realized they didn’t give me one called the dealership. They had no record of me being in there… Left my name and number so they could call me back today later I got a call to schedule some #Warranty work so I asked that person. When was the last time I had the oil change done and they said it was over a year ago But I take my car every six months. They never called me back, and I made an appointment at bulldog automotive in Mahomet, where I live. They asked me when my last oil change was done because they couldn’t even get oil to register on the dipstick. They checked the maintenance records and said it had been over a year which means the last two visits at Napletonā€˜s weren’t registered on Carfax. They helped me out and A few days later, I got another call to schedule #Warranty work and told the person I would never step in that service area again and why. They relayed a message to Thomas Robles, the service manager who called me back and insisted that I sent him a copy of my bill from bulldog automotive and they would reimburse me. I straight out asked was the service performed and he danced around the answer and kept insisting that he wanted to make it right. I sent the bill to the email he gave me but never heard another word. Couple weeks later I called to confirm I had to email correct and the woman who answer the phone said I did. I told her I was expecting a call from Mr. Robbles, who was not in the office. It’s been four months. No call no email no check. Don’t trust them. I hope Mr. Robles sees this review. Or better yet his boss sees this review. Don’t tell me you’re going to make things right and then not do it. That makes you worse than the person who said they did an oil change But weren’t going to charge me due to the inconveniences.
    Right-Tech Automotive - Urbana
    Boxuan Zhao: Absolutely life savers! I had a flat tire Thursday night right before my trip to Chicago and came to the shop right before closing time hoping to get some help. The amazing tech here not only took me in right away, but also managed to patch the flat up despite I didnt have my tire nut with me, so they worked miracles patching the tire without taking it off the car. Much appreciation and strongest recommendation!
    Serra BMW Champaign Service Department - Savoy
    H J: I recently brought in my BMW X6 for a hood misalignment issue and a navigation system update, and I couldn’t be more pleased with the service I received. Matt Pieczynski went above and beyond to ensure everything was taken care of with the utmost professionalism and attention to detail. From the moment I arrived, Matt was incredibly knowledgeable, communicative, and proactive in explaining the steps needed to address both concerns. The hood alignment was done flawlessly—restoring the clean, precise look I expect from a BMW—and the navigation system update was completed smoothly with noticeable improvements in responsiveness and accuracy. What truly stood out was Matt’s exceptional customer service. He kept me updated throughout the process and made sure I left with complete confidence in the work performed. Highly recommend working with Matt if you want your BMW serviced right the first time! Five stars all around.
    Champaign Collision Center - Savoy
    Brian Stout: The guys at Champaign Collision are the best. Used them when my car was in a total loss situation. Donnie and team took care of everything during the entire process. Was so impressed by that experience, I found out they to pait protective film on vehicles too. Called about adding it to my Harley and without hesitation they jumped all in! I didnt hesitate and the team did not disappoint! Harley just did my 1k service and were very impressed. Highly recomend this team for everything 2, 4 or more wheels! They got you!
    Champaign Mobile Truck Repair - Champaign
    jeffrey kizer: Fair quote, fast service, would call them again if heaven forbid i needed to.
    Kirbys Tire & Service Center - Urbana
    James Hatchel: I had a bit of a tire emergency. They got me worked in and replaced some tires, which is what I was expecting. It was done at a fair price. The service writer Josh was very friendly, honest and down to earth. As someone who used to work in automotive service, I appreciate that very much.
    Sullivan-Parkhill Automotive Service - Champaign
    Jesse Rednour: I had an unpleasant experience with this service department. I do not like leaving negative reviews, but feel compelled to do so if I think it will save someone else from having their time or money wasted like mine was. I was having an electrical issue with my car and decided to have it towed in to Sullivan Parkhill in Champaign for repair. I spoke with Charles "Chuck" Norris, who claimed to be the service manager. I explained what the car was doing, that it had a brand new battery, and that I believed the issue to be the body control module that got wet. I also explained a simple procedure on how to start the car as it would only intermittently start. He said they would take a look at it and get back to me. A couple days later I get a service writeup. One of the line items was "Battery - $769.81". I assumed that was a general description for fixing the electrical issue in its entirety. I called to get clarification and this is where it all went downhill. That charge was in fact just the cost to replace my brand new battery. A battery for my car is $140 at most parts stores and they will install it for free. I then proceeded to offer several ideas to Charles on how I could prove the battery was fine or workarounds to continue diagnosis, but he was having none of it. He kept saying they could not do any additional diagnosis until I agreed to the charge. He claimed they did three different tests on the battery, all showing it was completely shot. I later got the test results showing values of 6% life, 0 amp hours, and 0.6 amp hours. I asked if they put the new battery in and the car still did the same thing would I be charged for it. He resorted to saying they would not proceed without it. At this point I reluctantly gave up as now I was going to eat the towing charges both ways with nothing to show for it along with burning some of my vacation time. I rented a Uhaul trailer the next morning to avoid the more expensive tow charge. When I got there I popped the hood and checked the battery voltage with my multimeter. It was a little low, but not surprising given the testing they did and the fact they left it hooked up with a slow drain on the battery. The drain likely being caused by the aforementioned electrical issue. I unhooked the battery, waited a few minutes, hooked the battery back up, and the car fired right up. I then proceeded into the service department and informed Charles they were incompetent and I thought I had brought the car to professionals. Charles did not like that, and pointed at the door and told me I could leave. I told him sure, just as soon as you give the key back I dropped the car off with. At one point in the exchange Charles falsely accused me of jumpstarting the car, implying that was the only reason it started. I told him no, I did the above procedure, the same one mentioned when dropping the car off. I attempted to talk to the general manager or one of the Parkhills, but unfortunately they were not in yet. The only positive part of the experience was they were gracious enough not to charge me for the opportunity to waste my time and money. I read another one of their reviews with a customer stating a similar experience with a misdiagnosed bad battery. There seems to be a potential trend of misdiagnosed batteries, supported with questionable test data, resulting in a recommendation to replace the battery at extraordinary expense to the customer. Seriously, $769.81 for a battery! I have referred the matter to the Attorney General, if nothing else to establish a paper trail should others come forward.
    Tilden For Brakes Car Care Center - Champaign
    Lindsey Miller: Came in and Bob fixed my muffler issue in an hour. He was super friendly and helpful! Would definitely recommend.
    B Sanchez Auto Repair Inc - Champaign
    M.Lee: The horrid little troll who drives the green Dodge truck, park behind me in the vacant lot across the street. And then took a picture of the U-Haul so he could possibly say we damaged his truck. We took video of his truck. And I hope that the grandmothers and the grandfathers put a pox on him and his doings that takes God and seven surgeons to get off of him
    Illini Nissan Service Center - Champaign
    Tamra Gingold: Recall on my nissan rogue, which I absolutely love. No charge, but was reminded of a maintenance issue plus oil change and I needed to replace tires. Gary was humorous and made this quite enjoyable. That was a chunk of money, but I knew it was coming. The tires are wonderful. Service by everyone I spoke to was top notch. Gary even gave me a rental to use until my tires came which was only day. I was impressed with the politeness and honesty from the staff. Thank you. I love my Nissan Rogue.
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