1 /5 Kenneth DiLillo: Brought two trailer tires in for mount and balance. Tires purchased elsewhere. I stupidly didn’t ask how much they charge to mount and balance because it’s always been a nominal fee in the past when I’ve had it done. $89.70 out the door! I thought WOW!, I must be out of touch with the market. Paid and left with my tires. Called Firestone just to double check cost. $35.00 out the door for the same service! They charged me more than double the market (I called to verify that I was charged correctly) because I purchased tires elsewhere! Trailer tires! Really?? I’m also a previous customer. Terrible policy. They lost a customer forever. Surly woman who is supposedly an owner working the service counter to boot.