5 /5 Jillian Ripka: I broke down from transmission issues on the highway at 5pm on a Saturday and thought I was shit out of luck until someone recommended I try Ralf’s Automotive. I figured I would try my luck as nowhere else was open, and I am so glad I did!!!
As soon as he got in the car, Ralf immediately pinpointed the issue and then verified it by running a diagnostic test on the vehicle. Turns out a part of my transmission that I had gotten replaced by a dealership less than two years ago had completely broken from being installed poorly.
Ralf sat with me for an hour and talked to me about my car while I waited for a friend to come get me, and I left with a quote of about $1700 for the same exact service and parts that the dealership had charged me over $3000 for.
After about a week of steady communication and updates, I picked up my car and it had never driven better!!
There is an angel living in Metropolis, Illinois and his name is Ralf!