Rankens Transmission & Auto Repair - Dixon (IL)

5 /5 geekgurl2000: My Internet service told me Rankin does snowplowing, and he was great! Same-day response, very affordable, and he was careful with the direction of plowing so the snow wasnt a hazard for us or our neighbor.

1 /5 Kalla Mahar: I called on a Friday to see if they could get my car in. I was told to bring it in anytime on Monday. I told the guy it would be around 10:30 or so and I would need a ride to work. I got there around 10:40 on Monday morning and the guy there had no idea I was coming. I told him about the phone call and he said I must have talked to the other guy, who I had just missed by about 30 seconds and he couldnt leave because he was expecting a package. He sat on a stool the entire time and barely gave any eye contact and could care less that I drove all the way out there for him not to do anything. I told him I guess I would come back another day and he said yeah, I guess you could. Didnt seem to want my business. I will be taking my money elsewhere, and wont be trying them again. The place is behind his house, or someones house, and looks like a complete dump. So if you call and make an appointment Id make sure youre talking to whomever is in charge and call before you head out that way! TERRIBLE customer service!

5 /5 Sharayah Jennings: Our Dodge Journey was having issues on our way back to town right after Christmas. Next day (Monday) we called around looking for someone who could get us in ASAP. Ranken was available so we dropped it off. Bill the owner called me the next day with what he had found and said he could have it fixed by Thursday! Sure enough it was fixed and he showed me the part that went bad. Great guy! This was all done over the holiday. We appreciate him working on it. We thought for sure it would be longer since it was a holiday. Thanks Bill!! Definitely recommend.

5 /5 Bryan Deal: Mr. Ranken is a stand up guy and an expert in transmissions. My trucks transmission had to be replaced and he rebuilt it and saved me some money in the process. My boys are using the truck for school and he told them if they had a problem to give him a call because I live 3 hours away. Im very grateful that I had the opportunity to meet him. Rankens Transmission is the type of auto repair place that the others should strive to be.

1 /5 Jonathan Henrikson: My sister was having issues with her car and we thought it could be a transmission issue so we had Rankens take a look at it, he said the transmission was completely fine then the next week the transmission completely blew. DO NOT GO HERE! Lack of care and effort. Absolutely disappointed.