Royal Beauty Nails - Gurnee (IL)

5 /5 Shylitha Owens: The staff was friendly and welcoming. Great atmosphere, service was amazing and Jay did a fantastic job on my feet and my nails!! First time there and Ill definitely be back. Loved every minute of it.

5 /5 Victoria Peavey: I’ve lived in this area my whole life. I’ve been in and out of nail shops all over this town, the next town, and the town after. Lucky took so much time on prepping, SHAPE (Thank you so much) and she made being comfortable a priority and the atmosphere was refreshing. I was so tense from previous experiences. I left with peace of mind knowing I’ll be in great hands from here on out. She undoubtedly just earned herself another loyal customer. Thank you so much to her again!!

1 /5 Kia Shinn: Came in for a 345pm appointment made online as they require online appointments. Let them know I had a 345pm appointment when I arrived was asked to have a seat in the waiting area. I waited in the waiting area until 420pm before I just left. This is why its important to be able to call to see how busy a business is. That option wasnt available. Poor customer service and no acknowledgement of their tardiness nor was I approached about how long it may take while or before I was told to sit. Unacceptable. The only nice thing was the apology from them when I left. I said its okay I just want my toes done in a timely fashion. I was called by Jay who offered a discount and a better experience if I would try one more time. Well needless to say I was very impressed today 2/1 when I came in. He was kind actually talked to me and gave me other resources I needed. Jay did a magnificent job and I WILL BE BACK SOON. Places like this that offer to make things right is just what this world needs more of

5 /5 Kailey Kuhfuss: Highly recommend! Brought my daughter in for her first full set and although the color wasn’t what she expected, we called the next day and they didn’t hesitate to have us come in and fix it to something she loved! Savon and Monique are amazing at what they do! Thank you again guys!