1 /5 Samantha Samantha: Avoid the service department. I brought my Jeep patriot in to the dealership specifically because the website claims this place to be a professional, high-quality auto repair service. I’m leaving this place -$160 with the same issue I came in with. They will charge you a 150 diagnosis fee for a 30 minute check of your vehicle and the 150 will not go towards your service if you decide to have it done. I left my car for 5 hours yesterday just for them to call and tell me that they just opened the box and the axel ordered was for a stick shift. I agreed to have them order a new part and woke up this morning to a TEXT MESSAGE saying that the newest part is also not the right fit and that I could pay over 5x the amount for an OEM axel. The sales lot is FULL of jeeps yet it seems that any other mechanic around is just as qualified to work on them. If you buy a jeep from here I would recommend staying away from their service department. These are not “specialist” they just charge $ like they are.
