Tillitt Collision Center, Inc. - Jacksonville (IL)

5 /5 Kyle Jones: Exceptional service from start to finish. Great body work, and delivered the vehicle incredibly clean and detailed on both the interior and exterior at pickup. Highly recommend!

4 /5 Blessings Bed & Breakfast Gwenn Eyer: Staff are friendly and professional. Repair rates seem pretty standard. Plan ahead. We had to wait several weeks to get in for body work, twice - front and back bumpers, on an older VW. Once they have it, it takes a little while. My car looks beautiful now! Very professional work. They cleaned all the dog hair out of the car interior before we picked it up, and that was an unexpected bonus! I am not sure that repairing headlights is normally part of body work; I just made the assumption that it was. Each time we picked up the car there was a problem with lights. One was a headlight and the second time the tail lights did not work. They were quick to get it in to fix it, but when we picked it up the last time, one marker light doesn’t work. I just let it go, because I wanted to drive the car. I would certainly rely on them again.

1 /5 Martin Sierra: Not recommended. It looks like they work with their feet instead of working with their hands. My car got returned to me with many scratches and one deep scratch and they told me that they would not be able to fix the scratch.

5 /5 Alisha Carie: They were awesome, friendly and knowledgeable. Vehicle went in for repairs after deer run out in front of me. Had it 5 days. They did a fabulous job with the repairs. When car was done they were nice enough to drop the car off at enterprise because it was gonna be after hours when I was able to get to both places, so I didnt have to try to find a ride from place to place. So thankful for that. All around great experience. This is the second time we have used them and so pleased both time.

1 /5 Clarence Golden Jr.: Terrible service. They took an extra week to complete my car. They also charged me $2500 more than was discussed. No communication about additional work needing to be done.