12 Best Insurance Services in Pekin, IL

that dude This is my insurance company and Im swapping asap. They screwed me over on 3,800 insurance check. My house was damaged and they only paid half of what they quoted me. They are complete scams. Use any other company you can! Also there insurance adjusters ignore you very hard and do there best to screw you over and not pay. Be careful dealing with this company.

Kelly Jolly Terry is very knowledgeable and helpful! She is a delight to work with.

Ryan Frascone After having a terrible interaction with a competitor insurance agency Zachs team, specifically, Karen Pilgrim, found me affordable top tier coverage for my home and car. As much as no one likes talking to real life people, talking to a local agent found me the best deal and the best experience. Ive had purchasing insurance in the 5 years Ive owned my home. I cant give enough praise for the staff here. I look forward to a long relationship!

Chad Ramme I absolutely love the personal care and attention from Zach Butler State Farm. Stacy is always pleasant to work with and helpful in answering and assisting my issues, questions and concerns. Daniel is also fantastic with getting policies set up and/or updated. I am glad I switched to them from my old company.

rec Carrie has been great to work with. Shes been prompt in her correspondences and got me a quote for auto and home turned out to save me SO much money. Shes also been very understanding of my situation and accommodating what o need out of an insurance company. Im happy i made the switch.

Jacob Kensil Great service and customer service. This team goes above and beyond to get best rates possible and the team is very responsive. Highly recommend!! Carrie has gone above and beyond to ensure we have the correct coverages for our needs. Thanks again!

Meghan Ernst Amanda Seelye with Country Financial has been outstanding! She takes the time to clearly explain our coverage needs and ensures our family has the right policies. Amanda goes above and beyond with claims, making the process smooth and stress-free. Highly recommend!

Kayla Miller Amanda was great when my husband and I switched insurances! She is very informative and explains everything so you understand!

Machinery Bob Unprofessional Unethical unable to Trust, say one thing, deny it later. Pass the buck, agents who just dont give a Search Machinery Bob and figure it out. That was the "insured" name. Perfect example here. Your reply is automated or lazy. One agent retired that wrote the policy, the one who took over could care less, did nothing to help. Blamed me. For a loss of $50k+. Even told me, my account was given to him. He did not want anything to do with me. He didnt even have the address right of the equipment, despite me calling and having him see the property to adjust coverage when i moved into the new shop. You people have insurance for cases like mine, yet the all mighty dollar prevailed, and you stuck it to me.

edith stewart April 6, 2023 Need an answer PDQ.. Waiting10:04A M 10:06 agent returned call but person I need to talk with still unavailable. Called another Insurance Company and got some information. I called Unland again@ 1:09 PM and was able to talk with person in clams. Information received from the other Company seemed to be basically the same as for Unland. KUDOS to the Company who provided me the information I needed.

dreama sutton Melissa met me at the office, outside of normal business hours, on a Saturday, to bind coverage on my policies. She explained everything well. I even got to see Greg, briefly! I really appreciate this office so much already. Thank you!!!

Debra Eagan The ladies, Tina & Melissa in this office have always gone above & beyond to help us where we came in or called. They all truly need a raise. Greg has been a great source of information as well.

Becky Brown Not interested in quoting new customers. Dont waste your time!

Deb Montgomery Excellent at customer service but all insurance prices are ridiculous so I had to stay with current company for now. I’ll check again in 6months.

Crayon Terry Elmore helped me find a suitable Medigap plan, he was helpful, kind, and my new insurance was valid within days. I didnt have to do a thing outside of our appointment. Good experience.

Janice Smith They help to me so much. Always so kind and helpful every time I call.

Lynn Pedroza I can’t imagine ever using anyone else. I have been with Steve for 25 years. He was my grandparents agent before that. I never have to worry about anything. He goes way beyond what he needs to do. It’s nice to know that no matter what happens, my husband and I are taken care of.