5 /5 Debbie Chriest: Very friendly and courteous tellers. In and out quickly. Love PNC.
1 /5 Lynn Nauta: Our mother banked at this location. After she passed, we found out that THEY were negligent in filling out the proper paperwork for us to write checks to pay her bills. They blamed US for the mistake. I suggest banking at a bank where they know what they’re doing. Customer service is nonexistent at this bank. I would rank this bank with zero stars but that’s not an option.
1 /5 Amara Lowe: I dont personally bank here, but my company does. And every single morning I sit in the drive up for a minimum of 15 minutes, but 90% of the time I am here for a half hour. Its absolutely ridiculous. Not only that, but I often have to get change orders and they are constantly shorting me. So after my half hour wait its another 15 to get that screw up fixed. I would never ever personally bank here and I dont understand how people can.
1 /5 Dawn M: I went in to open an account at 2pm, was given an appt for 3pm, so I came back before the appointed time. Some woman came into the bank, I assume needing a banker, minutes after me and the banker still took her into er office before me. I guess I “looked” like my money wasn’t good enough for their bank. (Yes Im Black) Thanks for the heads up on opening an account here!
1 /5 cyndi s: They dont return phone calls. The original paperwork they are asking no longer exists. I cant talk to anyone in their Documents Dept to see what they will accept. Same with branch in Loves Park. Every legal document Ive submitted they reject.