1 /5 Karen Stapleton: Very disappointed with this jeweler and their support regarding a diamond ring that I purchased through eBay. Full disclosure I purchased the ring and had no issues for 1 years. Unfortunately the ring broke having had very light use. The central main diamond casing which which was set in a separate cushioned setting broke away. Basically in my opinion a structural failure.
After contacting the jeweler seeking help, I was asked to provide photos which I did, then surprisingly NOTHING. No response. I tried numerous times to contact the seller but they chose to ignore my communication.