1 /5 Don Johnson: I have to say the care I received was good. That being said, I will no longer use this dentist because of the billing practices. I was given a "Treatment Summary Plan" (that is what is written on the paper) and paid $30 for what I thought was my initial exam. I paid them an addition $817 for m subsequent two visits. this is what I was told my charges would be. To my surprise I received a bill in the mail for an additional $85 dollars. I tried to call twisct to contest the bill. I have found charges for services I did not receive ( i.e.D9630 Desensitizing Medication) the the following month I received another bill for $102 and I have not even been back. When I talked to the "billing" person at the office my observations concerning the charges I was told that they charge what the hygienist says. I asked about the Summary plan and she said that was just an estimate... I was not told that in the beginning. I was told that is what it will cost. Nowhere on the paper does the word estimate come up. That was it ... pay me... so I cancelled my future appointment and will be sending my bill to the attorney general to investigate. It I was smart I would have checked out the BBB prior to making an appointment. It seems billing problems are the norm. Find someone else to take can of you
