Dental Dreams - rockford - Rockford (IL)

1 /5 Megan Ramsden: I genuinely don’t know what to say. I don’t recommended coming here for any kind of dental emergency. They will not help you. They will send you out the door after barely looking in your mouth, telling you to call other places to see if those places will help you instead. And they’ll also send your prescription to the completely wrong place. Good luck. Go somewhere else. I would have had better luck going to the hospital. I still honestly might.

5 /5 Danny Gomez: The assistant was on point and knew what she was doing. Very welcoming and considerate. I believe her last name was Soto, that’s what the person at the front counter said. The doctor was amazing. I like her work ethics and how determined she was to get me smiling again. Might not be the fancy dentist office but I don’t care, the work done to me is what matters. I’ll be back for treatment.

1 /5 Andrew Erdmann: Just DONT DO IT, both locations Rockford/Machesney are careless, I arrived 30 minutes early, didnt get me back to a chair until an hour after my scheduled appointment, if you have medical card, they will take cash visits first while you sit and the nerves build up, they just stuck the cotton swab with the numbing stuff under my tongue, didnt explain where it was supposed to go then proceed to stick the needle in the BACK OF MY MOUTH AWAY FROM THE NUMBING SWAB, hit a nerve and SHOT A HORRIBLE PAIN LIKE ELECTRICITY THROUGH MY WHOLE FACE.....yanked on the tooth for an hour, then proceed to tell me they gotta numb me again as they cant get it out and have to possibly sit another 2 hours......I get that some people have no choice with their medical card but PLEASE get a second opinion!! You can have dental dreams email you with the xrays to take elsewhere.....they told me I needed surgery and have to go to Chicago, that was a lie!!! Got a second opinion and got it pulled without needing surgery, cost me 300$ and I was in and out in less than 45 minutes elsewhere. DD is garbage, will NEVER recommend them!! -10/10 unprofessional and careless.

1 /5 Shortcake 411: If you have an appointment don’t expect to been seen at that time it’s best you come in at least an hour before your appointment if you want to be seen at that time. I’ve never had to wait this long at the Machesney Park location always seen promptly. Even if you have an appointment if a walk in comes in before you they are seen before you which makes no sense appointments should be prioritized.