Legacy salon.spa - Gurnee (IL)

2 /5 Dianna Uri: I have been a loyal customer of Legacy Salon and Spa for quite some time and have always had a wonderful experience with Amareli. However, my recent visit left me feeling quite disappointed and sad. I went in for a haircut and color but the results were far from what I expected. The haircut was uneven and the color was not what I had asked for. I returned to the salon to get it fixed, but unfortunately, the stylist seemed to have trouble understanding the adjustments I wanted. Despite my efforts to explain, I felt overwhelmed by the constant questioning and unfamiliar words and I told her to just dye it back to my regular color. To make matters worse, I had to take the day off work to try and get this “fixed” bc I couldn’t walk into work like this. The experience has left me feeling quite disheartened, especially given my previous positive experiences. I spent $308 for basically an ok haircut.

5 /5 Ashley Hood: One of the best salons I’ve ever been to in the Chicagoland area. I always leave with a hairstyle and color that I love. Jada is such a great stylist, she’s so sweet and always listens to what l want. 10/10!

5 /5 Alexis Rodriguez: Amareli is amazing! Every time she works her magic, Im thrilled with the results. Whats even better is that my hair looks great as it grows out. I cant recommend her enough!

5 /5 Liz Knight: The services I received were outstanding. I had a cut, color, style, and full makeup done, and I genuinely can’t express how exceptional the experience was. To say I was pleased with the results would be an understatement. What made the experience even more memorable was the incredible team effort. Kimmy (cut), Amareli (color and style), Jahda (wash and style), and Jolie (makeup) were all warm, attentive, and incredibly patient with my indecisiveness. Each of them brought such skill and kindness to the process. But the true star was Jocelyn at the front desk. I came in just three days before an event with a big request and little time, and she made my poor planning her personal mission. Rather than turning me away or saying the schedule was full, she searched for openings, found ways to get each service scheduled, and even followed up with me when earlier slots opened up. Through it all, she was kind, supportive, and never made me feel like a burden. She even checked in on me during the appointment and hyped me up when everything was done. She is truly an angel. The entire team was phenomenal from start to finish. I will absolutely be recommending them and returning for future services. Five stars truly aren’t enough.

5 /5 Laura Taylor: Not just a service it’s an experience!! From the moment you arrive you are treated like a queen. A Warm greeting when you arrive is just the start. Stylist are well educated, professional and listen to the guest as well as provides knowledgeable feedback as to the best options for your hair needs. I thoroughly enjoyed my relaxing head massage as she washed and provided treatments to my hair. The stylist explained and educated me on how to style and care for my hair. I was offered not only a complimentary beverage but a snack as well. I’m looking forward to my next experience.