1 /5 amanda: One star āļø is too much! Staff is very passive aggressive. What was supposed to be a relaxing spa day, quickly became a nightmare. Staff pretended to not understand what we wanted, tried forcing what they wanted because it was more money. (shamed the staffs work after saying it was ugly because it was only paint not gel) When asked could you make a correction they got aggressive and poked my friends foot and leg with a very pointy nail file.(later tried to apologize ) They slapped us on back aggressively with the heating pad. Would never get Gel nail removal here, they chemically remove it and then slap new gel over the top of the chemicals they used to remove it, creating a chemical burn on nails and skin. Buyer Beware