M K Nails Spa - Rockford (IL)

1 /5 Baby Smooth: I came for a reshape and French tip. Polish ran into the cuticles, was blotchy I informed the nail tech what I notice however she did nothing about it. The nail tech here either lacks the expertise and or passion to do neat work. I gave her a inspiration picture and this is what I got.

1 /5 no no: wanted a polish change and this is what i got. went back into the store twice asking for them to fix it and when they did it was still just as bad. i feel like i could have done it better myself.

5 /5 Lizeth Favela: 1st time here, my daughter and I had no chip pedi appointments today. The salon was clean and the massage chairs were comfy and they worked. Definitely coming back!

1 /5 Paying Customer: When I was there last week a person called and asked to speak with a manager, (the phone was on speaker) and they lied and said she wasnt there, then hung up on her and laughed about it. My own personal experience was horrible too. They charge you for gels then give you some press ons, and did NOT prep my nails. They just started to glue on over my overgrown cuticle. Very Unprofessional. RUN AWAY LADIES AND GENTS. Do not go here. Waste of Money. I wanted to speak up but by the impression i got from them, they do not care about a dissatisfied customer and they will not fix it, or even give you the time of day. So again, dont waste your money$$ Because they dont give a F

1 /5 Shari Bankord: I went for my birthday and showed the lady what I wanted, American French Manicure. Not only was it a very experience but she stabbed me and cut me 3 times. I expressed my disappointment in her service and when I went to pay, I had gift card. You would think after she didn’t folllow my desire for manicure she would not charge me but I had to pay $10 more than my gift card. Very bad experience and will never go back. My fingers are still very sore where she stabbed me.