Adrienne Wright: I’ve been seeing Dr Loughran for a couple of years now and I cannot say enough great things about him and his incredible staff! I was very nervous about getting a crown put on my tooth today, but walking through the door and seeing his receptionist/dental assistant, Cheri, instantly made me feel at ease. She’s always smiling and a delight to talk to! Getting a crown was a breeze and pain free!
They are also great with kids. My daughter was terrified to go to the dentist and after having her teeth cleaned by Nicole, she now looks forward to and even gets excited about her dentist appointments.
Dr Loughran and his entire staff are very knowledgeable, kind, and take the time to explain procedures and answer questions. If you need a dentist, this is the place to go.
Jeff Wiggs: My visit to Carterville Dental Center was the best dental visit I have ever had. They have cutting edge technology, an extremely knowledgeable and caring staff, led by an experienced and practical dentist. By practical I mean that they take great care of you without trying to sell you something you dont need. They have cultivated a professional & caring culture and seem to truly love what they do. Thank you CDC.
Amie Jo Mason: I highly recommend! All the staff were so friendly and took amazing care of me. Theyre very upfront with pricing and letting you choose when to have procedures done. I have anxiety from past dental experience, and they went out of their way to make me comfortable and feel well cared for.
A Dixon: Absolutely the worst. We came in for an emergency in the ER and after waiting 45 minutes in a vacant waiting room we were finally seen. Then we waited in an exam room for two hours only to be told that they could not provide the care that was needed because they did not have doctors for the issue. We were secretly told by a nurse that we might want to pack up and head to Memorial Hospital in Carbondale. We did so and after arriving at that hospital we were seen, the medical issue was resolved and we were on our way within a few hours. The sad part is that Heartland/Deaconess still sent us a bill for $12k for not doing a thing. Whereas Memorial Hospital of Carbondale sent us a bill for only $3k and the medical emergency was resolved.
This hospital is definitely not the hospital it use to be 18 years ago. Very sad.
Missy: The staff is great!! Dr. Klein has even went out of his way to fix a broken wire on a Sunday afternoon!! Very impressed by this office! The hours are strange but the staff works with your schedule.
