1 /5 Ronda Clifton: I went in and asked for Ombre or Balayage hair color. I was very clear on what I was wanting. I came out with bleached hair to the roots! I purchased Purple shampoo as recommended by Joy. My hair is still turning green! This cost me almost $100 plus the cost shampoo and oil to correct it and all I wanted was to blend my roots! I now have dark roots and bleached hair! I am sure the salon itself is great, just dont go to Joy!