Modern Wave Salon - Chicago (IL)

1 /5 Gia Marie: They have a very friendly staff, but a poorly trained worker did a horrendous job on my mothers hair. My mother came into their establishment wanting a beach wave perm, and thats not what she came out with. One of the workers named Anareli over-processed her hair. She left the rollers on for too long and completely damaged her hair. Not kidding; its so frizzy and burnt. Anareli then cuts her hair after the perm, even giving her bangs. She butchered her hair. Cut it so extremely short. My mother asked her NOT to cut it short, and she definitely did NOT want bangs. "I have to cut the damaged hair," Anareli said. Her work already damaged my mothers hair, so there was no need to cut it and make her hair so uneven. Sadly, she also brushed and washed her hair after the perm as well. Which is exactly what youre NOT supposed to do at all. Anareli is not experienced to be doing perms. She clearly had no clue what she was doing with my mothers hair. Imagine this: Your hair length pasts your shoulders. You then get a perm at a salon, but they completely burn it, making it frizzy, and cut your hair at neck length, not to mention they completely uneven your hair. A damaged Karen haircut with bangs. Word of advice, if you dont know how to do a perm, leave that persons hair alone. If you want a professional haircut done, save your hair and go somewhere else.

5 /5 Joseph Castillo: This salon is great! Anareli did an incredible Brazilian blowout for me! I especially appreciate her patience when it came to my very curly hair, and she taught me quite a lot about hair care in the process too. All the staff were nice and professional as well. And they even have snacks and coffee for you during your wait or long appointments. Easy 5 stars

5 /5 Veronica Gonzalez: I have been coming for over a year now and let me just say I love it here. Laly is the person who does my hair and it always comes out just so beautifully. Rosa is absolutely amazing she does my waxing, and each time it’s less painful. They really take their time with their clients and that to me is worth the experience. I Highly recommend this place

2 /5 Kathleen Leahy: I want to start by saying I’ve had excellent color done at this salon. However, I’ve also had: multiple rescheduled appointments with little notice and some that weren’t even able to be rescheduled, just cancelled. I also had my stylist no show an appointment earlier this month where I was told she was on vacation, despite having booked with her before the holidays. I was in the chair for over 2 1/2 hours tonight for what was meant to be a color and trim, but was left to sit so long two of my shirts were ruined because the dye dripped through the cape onto one shirt and all over the collar of another. My stylist was simultaneously working in three clients, so I was left to sit too long and cancelled the trim. I wouldn’t have booked if I knew that would have been the case. Again, I have had phenomenal experiences getting my hair colored— but if I can’t rely on the quality service, I won’t be back.

5 /5 Miranda Calderon: Absolutely fantastic! The location was beautiful and clean, and the service was amazing. Liz did my hair beautifully, I highly recommend!