1 /5 Matt Guevara: I went to this office because it was recommended by my insurance and had positive Google reviews. I used to go here when I was a kid, so I thought that would be fun too :) The office did a great job of communicating with me before the visit - I filled out forms with all of my health information, Social Security Number, etc… When I went to the office, my in-person experience was not great. The office is dated and rundown. There were holes and tape on the walls, scratches from the equipment - the office does not look well attended to. When it came time to finish my appointment I waited an hour while the front desk tried to find my insurance information (I could hear them mentioning my name from the waiting room). Eventually I was asked to come to the front and write down my Social Security Number on a post it note. I shared how this was a bit uncomfortable for me as I had already given this information electronically and if the office didn’t have that, who did? I wasn’t reassured at all and realized this is a place that’s not a good fit for me or my family. I need to be able to trust that confidential and sensitive information is being handled properly. The entire experience took over 2 hours and was a colossal waste of time.