1 /5 Elaine Foster: I received the worst pedicure ever and all I asked them to do was make sure all the old polish was off and file the rough edges I have! Around my toenails. I was told by the lady who did my pedicure that she could not get all the old polish off and proceeded to just paint over it around the edges of my toenails where visible. I asked the man running the front desk if he could try. He took a look at my toenails and made excuses why it wouldn’t come off like I must of used gel which I didn’t and that I had the old polish on too long! I just painted my toenails 2 weeks ago on my own. He seemed “put off” by my simple request and didn’t act like he even cared. He told me I needed to go to a podiatrist for what I was wanting them to do and that I was disrespecting them!!! I responded and said that I had had a lot of pedicure in my lifetime but never had a problem with anything like this and that he was the one being disrespectful to a customer. He pretty much said that they are a busy salon and they don’t need my business!! I can not believe how I was treated and I was not angry or loud for me to be disrespectful at all!! I told home I was going to go to Elegant nails down the street and get this fixed! So that is what I did!! They were very pleasant to me and filed and worked in my toes and suggested to do a little darker color since my previous polish had gotten underneath the nail and it was stained. But they fixed my problem as best they could!! ! I have no idea why I was treated that way at Express on Neil in Champaign but they will NOT be getting any business from me in the future!!! Please see the before and after pics!
