Wilson‘s Complete Auto & Transmission, LLC - Danville (IL)

5 /5 Abigail Ringstrom: If I could give more than 5 stars, I would! Tommy and Mark fixed my car when my friend and I were stranded in a parking lot an hour away from home. We had called several mobile mechanics who were telling us it would be over 2 hours before they could arrive. When I called Wilsons, I spoke with Dani who was so kind and Mark and Tommy agreed to work overtime in 90 degree heat to help me out. It was going to cost an arm and a leg to tow it back home, but Tommy and Mark graciously fixed it in about an hour and a half for almost the same price a tow would cost. Thank you so much, Wilsons! Great work, fair pricing and fabulous customer service.

3 /5 Uriel Rios: I came in to have the starter replaced on my 2013 Honda Civic. After calling around, I found that $240 for labor was a fair price, and that’s what I was quoted here. I made it clear to the older gentleman at the counter that I had already purchased the starter and only needed it installed. I even left the part on the front passenger seat. Unfortunately, this wasn’t communicated to management and I was charged $495 for both parts and labor. When I brought this up with the woman at the front desk, she said she hadn’t been informed of the prior arrangement. As a result, I had to return my original starter—losing out on the lifetime warranty in the process. While the shops part came with a 2-year warranty, it’s still not the same. The labor itself seems solid so far, which is why I’m giving 3 stars. But the lack of communication, no apology, and no offer to make things right left a bad impression, especially as a first-time customer. A disappointing experience overall.

5 /5 Joshua Parrott: Fantastic shop! I thought my car was done for. Not only were the staff friendly and helpful, but I was able to get my car fixed quickly and at a very reasonable price. They will be getting all my future business. I highly recommend them

5 /5 Kezia Hunter: I cannot sing the praises of Tommy, Dani and Mark for what they did for me and my friend. Whilst an hour away from home, the belt in my friends car came off and the waterpump broke. We were fortunate enough to make it to a parking lot but the car wouldn’t restart. We called multiple mobile mechanics near our location as we didn’t know the area at all. Most were hours of waiting or couldn’t make it (we broke down inconviently at around 4:45pm on a Friday). We called Wilson’s last and they were amazingly kind and offered to drive to us to check out the problem. After finding out we would need to get a part we thought we’d have to get towed home and pay $500 or so just for the tow but Tommy and Mark very kindly offered to work overtime and bring us the part and repair the car in the parking lot in 90 degree heat. We thought we’d have to wait hours but it only took about an hour and a half. Incredible. Absolutely amazing work. Thank you Wilson’s!

5 /5 Taylor Trent: My mom recommended this place and I was not disappointed. Dude fixed my 49cc moped gas line. I didnt think anybody locally worked on mopeds. Tommy is one Very kind gentleman, he took care of me and treated me like family.