Express Factory Outlet - Joliet (IL)

5 /5 marilyn serrano: Went in today and I must say, Sonia has the most amazing customer service! I went in and she had such a wonderful attitude. She was very helpful, and very kind! I went in to a few other stores at the mall and the experience was nothing like this! Thank you Sonia for a great experience.

5 /5 Roberta Schilling: This store was a very pleasant change. We were greeted almost as soon as we entered. The sales clerk (wish I could remember her name as she was amazingly helpful, going out of her way to assist us). She spent time to ensure we found the right colors, the right cut (for pants and dress shirt) and the perfect tie! Will definitely go back!

5 /5 mistere8457: I visited this location a couple weeks ago on the hunt for some new dress shirts. I have no sense of style whatsoever but the nice young manager, I think her name was Dana, was very helpful in assisting me with my purchase. I of course did not tell my girlfriend that I had someone else pick out my clothes for me and just let her assume that I have a sense of style now.

1 /5 Marta D: I just went to exchange a dress for different color from gray to black and cashier was so rude and unprofessional and she told me that I have pay $21.00 for that exchange. Was the same dress and both had the same price. I bought the dress on Sunday Dec 12th before 6pm and back Monday Dec 13th around 5pm for exchange. I will never back to that store.

1 /5 kayla miller: I have been nothing but disappointed with what seems to be the quality of the clothes which is a shock to me because I buy 50% of my clothes here. First was the two sweaters that ripped before the second wear and now my button up blouse ripped clean down the crease of the sleeve again before the second wear. I cant even begin to explain my frustration and the amount of money I literally keep throwing out ! Express what are you going to do about this?