1 /5 Matthew Mallinson: CHECK YOUR PRICETAGS BEFORE PURCHASE!!
I purchased a pair of jeans for $86 which I needed to return 2 days later.. when I went to make the return the manager informed me that the price tag (still attached to the jeans) did not match the jeans. This was correct as the price tag showed a different waist size/fit. This was missed by me as ALL of the jeans on the rack are $86.
The manager then tells me that the jeans are actually only worth $34 (so they over charged me by $52).. If I wanted a refund for the price I PAID, I would need to bring in the pair of jeans associated with the tag which do not exist. I was rudely advised I need to come back the next day to work it out with the GM.
The next day, the GM acknowledges the same issue but continues to question why the tag didn’t match. After going back and forth she rudely gave me my money back with no apology for the issues THEY caused.
This was clearly a mistake on their end that they refused to acknowledge and proceeded to victimize me for wanting to return the clothing I bought for the value I bought it for.