LA Fitness - Chicago (IL)

1 /5 Angela H: The dirtiest and most disorganized gym I’ve been to. Nothing was re-racked, free weights/plates/benches in random spots around the gym, and wipe containers empty. The weights on the floor are a safety hazard. Anybody could trip over them and injure themselves.

1 /5 Nallely Marquez: I loved the new area they did but zero stars on the cable machines every member has to bring their own equipment to use this machines and lost of time getting downstairs to use the gym property am paying my membership already why buying own items to use.. if you are planning on coming here bring your own handles and ropes

1 /5 Kevin Puga: Messy, unorganized, and management is rude and lazy- too lazy to take care of their business. No dignity or pride in their business as one can see by the pure mess of a gym that this is. They only care about sales with no regard for retention (aka quality of their service which is a simple as speedy maintenance and cleanliness). The only reason they are still open is because they have no competition in the area. As soon as a new slightly cleaner gym opens up in the area, this gym has no competitive advantage. The community needs more competition in the market for gyms because this place is such an embarrassment.

4 /5 Daniel Escobar: Front desk associate MANNY is always welcoming and smiling and making me feel welcomed in this gym .He is amazing to have in the front desk please hire more young men like him who just have a great aura about them . It is because of him alone I give this gym 4 stars. I cannot say the same for his coworkers who work the front desk who are either always on their phone speaking or talking to each other ignoring gym goers not greeting anyone and just make it seem like we are bothering them . MANNY YOU ARE AN AMAZING YOUNG MAN I HOPE YOUR MANAGEMENT TEAM SEES THIS .

1 /5 Ana: I rarely write reviews, but my experience at this gym has been incredibly frustrating. I paid for personal training sessions, and when I had five left, I stopped going for a bit because life got busy. When I tried to resume them at a different location, I found out my trainer, Chris, had marked all remaining sessions as completed, even though I never used them. That means he literally stole from me. I asked for confirmation that disciplinary action was going to be taken against Chris, because behavior like that shouldn’t be swept under the rug. It was embarrassing and frustrating when I showed up at a different location to ask if I could use my remaining training sessions there, only to be told I had no sessions left. I looked stupid standing there trying to explain myself while their own system clearly showed I never scanned in for those sessions. Even then, I had to go in person to talk to a manager to get them reinstated, something that should have been fixed instantly. It was a complete waste of time and energy. Part of why I wanted to switch locations in the first place was the unsafe environment. The parking lot has no security, gang graffiti, and even used condoms on the ground. Anyone can walk into the parking stairwell because the QR access feature doesn’t work. It feels unsafe, especially at night. Inside, the trainers act more like a group of high schoolers than professionals. They joke around, complain about management in front of clients, and don’t pay attention to the people they’re supposed to be training. It’s uncomfortable and unprofessional. I also tried one of their classes scheduled for 7 p.m. I waited until 7:20, thinking it was canceled because no one said anything. When I finally asked if the class was still happening, the instructor just shrugged and started the class like nothing happened. Yes, the gym is busy, but that’s not the problem. The real issue is how little respect this place has for members’ time, safety, and money. Until management takes real accountability and stops hiring unprofessional trainers like Chris, I would strongly suggest taking your business elsewhere.