2 /5 Synaptic Lead: I hate writing reviews like these, however, I must express my dissatisfaction with the dental services I received at your clinic and advise others. Despite scheduling multiple appointments and undergoing extensive treatment, 18 crowns attempted, the final outcome was only marginally acceptable. This appointment was supposed to be a quick visit to replace an already existing crown-prepared surface.
I selected your clinic based on its positive ratings, expecting to receive the highest quality of care. However, my experience was far from satisfactory. On several occasions, I arrived for scheduled appointments only to be informed that the clinic did not have time to accommodate me or that a waiver was already signed stating I was happy with the results (which never happened). This was particularly frustrating and inconvenient since the clinic was forty-five minutes away.
While I acknowledge that no damage was caused to my existing tooth and that the service dog was pleasant, these factors do not compensate for the overall negative experience I had. I lost many days of work, time, and money, and I am disappointed that I did not receive the level of care and professionalism that I had anticipated.
To conclude, I hope that you will take my feedback into consideration and make improvements to ensure that future patients have a more positive experience. For customers reading I will likely post a follow-up if this crown breaks prematurely as well.
